Behavioral Health Services | Shelby County, TN - Official Website
Mental Health/Behavioral Health • Memphis, TN • Since 1819
About
Shelby County Government (Memphis, TN) is the official government for Shelby County, providing public services through divisions such as Administration & Finance, Community Services, Corrections, Health Services, Public Works, Planning & Development, HR, IT, Emergency Management, and the County Courts. The county supports public health, safety, infrastructure, economic development, and community well-being for residents, including families, youth, seniors, veterans, and a growing workforce. Key headquarters are in Memphis (160 N. Main St, Memphis, TN 38103) with additional offices such as 1075 Mullins Station Rd. For information on Behavioral Health Services, visit the official Shelby County Government site for related health services and programs.
Clinic Type
Mental Health/Behavioral Health
Address
201 Poplar Avenue, Ste. 1-11B, Memphis, TN 38103
Phone
901-222-4095
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Opening Hours
Monday – Friday 8:00 am – 4:30 pm
Services Offered
Team
Insurance & Payment
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Languages Spoken
Social Media
Photos







What Patients Say
Overall sentiment across review platforms: mixed
- Lakeside Behavioral Health System (Birdeye): 2.1/5 (523 reviews)
- Lakeside Behavioral Health System (Yelp): Not stated in provided snippet (Not stated in provided snippet)
- Lakeside Behavioral Health System (official site testimonials): Patient Satisfaction 4.49/5; Dignity & respect 4.58/5; Better now than admitted 4.52/5 (Not stated)
Patients praise
- Some users/testimonials report high patient satisfaction scores and feeling treated with dignity and respect at Lakeside Behavioral Health System
Common complaints
- Low externally reported rating for Lakeside Behavioral Health System on Birdeye (2.1/5)
- Negative complaints described on Yelp, including claims about staff behavior and involuntary commitment threats
"“Lakeside Behavioral Health System has a 2.1 star rating with 523 reviews.”"
— Birdeye review page snippet"“The staff is incompetent and rude and will threaten an involuntary committal even on lucid patients suffering from mild depression.”"
— Yelp review page snippet"“Patient Satisfaction 4.49 / 5 I was treated with dignity and respect 4.58 / 5 I feel better now than when I was admitted 4.52 / 5 Overall I was very satisfied ...”"
— Lakeside official site (Mental Health | Lakeside Behavioral Health System | Memphis, TN)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Shelby County leaders connect residents with mental health resources | News | fox13memphis.com — May 28, 2026
- When mental health crisis looks like crime, Shelby County’s Mental Health Court intervenes - TSDMemphis.com — Dec 17, 2025
- Memphis-area high schoolers push elected officials for mental health solutions - Chalkbeat — Mar 12, 2026
- What's that under construction by Shelby Farms and Humane Society? - AOL — Apr 1, 2026
- Alliance Healthcare Services to open West TN’s first 24/7 Youth Crisis Center — May 13, 2026
Information sourced from the clinic's website as of July 11, 2026.
More mental health/behavioral health clinics in Memphis
Church Health is a Memphis-based nonprofit healthcare provider founded in 1987 that emphasizes faith-guided, person-centered care. It delivers a broad range of services through partnerships with healthcare providers, diagnostic centers, hospitals, and nutrition experts, with a focus on making high-quality care accessible to Memphians facing social and economic challenges. Key points: - Services: General medical care and preventive services; nutrition and wellness support; behavioral health is mentioned as part of holistic care, though the site highlights overall health services rather than a dedicated behavioral health program. - Population: All ages, with a mission to serve vulnerable community members to improve dignity, vitality, and joy. - Scale: About 61,300 patient visits per year; 128 employees (up about 5.5% YoY). - Location: Headquartered in Memphis, TN, USA, with four offices nationwide (all in Memphis area). - Status: Private nonprofit, affiliated with multiple healthcare partners to expand access to care. For a search focused on Behavioral Health Services specifically: - Church Health positions itself as a holistic, faith-based not-for-profit provider addressing the whole person, potentially integrating behavioral health into its care model, but the provided materials emphasize general medical and wellness services rather than detailing a standalone behavioral health program. - If you need precise behavioral health offerings, consider contacting them directly (info@churchhealth.org or 901-272-0003) or checking their site for a dedicated behavioral health page or program description.
Family Care Center Memphis offers therapy and psychiatry services in Memphis, TN, as part of their nationwide mental health care network. Key offerings include therapy (individual, family, and group), psychiatry with medication management, and access to TMS where appropriate. The center emphasizes evidence-based, compassionate care for patients of all ages, with in-network insurance acceptance and convenient, integrated services (therapists, psychiatrists, and TMS technicians under one roof). To book, visit their site or call for an appointment. Note: The provided details list multiple US locations; if you specifically need Memphis, contact the Memphis clinic directly for exact address and hours.
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