ThedaCare Urgent Care-Neenah
Urgent Care • Menasha, WI • Since 1909
About
ThedaCare Urgent Care – Neenah/Menasha is part of ThedaCare, a nonprofit, nonprofit-integrated health system based in Neenah, WI, serving Northeast Wisconsin. The system operates four U.S. offices, with its Neenah HQ and nearby facilities in Appleton. The urgent care services are likely offered under ThedaCare’s umbrella of acute and urgent care options, designed for non-emergency, walk-in medical needs. ThedaCare is partnered with Froedtert & the Medical College of Wisconsin and operates as a nonprofit healthcare provider with a large Midwest footprint, employing over 2,000 staff and generating about $2.8B in annual revenue. For exact urgent care hours, services, and locations specific to Neenah/Menasha, visiting ThedaCare’s official site or contacting the Neenah or Appleton urgent care locations is recommended.
Clinic Type
Urgent Care
Address
333 North Green Bay Road, Neenah, WI 54956
Phone
1920-702-6315
customersupport@thedacare.org
Opening Hours
7:00am–7:00pm
Telehealth
Offers virtual visits
Services Offered
Team
Insurance & Payment
—
Languages Spoken
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FAQs
Returning Patients
If you've seen this provider before, schedule an appointment through your MyThedaCare account. Log in to MyThedaCare
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- BestProsInTown: Generally positive feedback cited in aggregators, though specific average scores were not explicitly listed in snippets (44 reviews mentioned on one platform)
Patients praise
- Friendly and caring staff
- Efficient and professional medical providers
- Welcoming and comfortable facility environment
- Prompt service and clear explanations of care
Common complaints
- Difficulties and confusion regarding medical billing processes
- Reports of accounts being sent to collections prematurely
- Disputes over charges for services (e.g., wellness visits, lab work, X-rays)
- Challenges with customer service communication regarding billing issues
"ThedaCare Urgent Care is known for its friendly, caring, and efficient staff. Patients often mention the welcoming and hospitable atmosphere."
— BestProsInTown"They are repeatedly very difficult to work with on their billing."
— Better Business Bureau Complaint SummarySynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Saba Khan, D.O. - ThedaCare — Jan 1, 2026
- Jenifer Grooms, A.S., B.S.N., M.S.N. | ThedaCare — Dec 10, 2025
- Julie Vajda, P.A. - ThedaCare — Feb 24, 2026
- Get to Know ThedaCare's Newest Providers — Jan 6, 2026
- Emma Polzin, NP, Registered Nurse - Menasha, WI | Sharecare — Aug 21, 2025
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Menasha
Summary: - The page describes Columbia St. Mary’s Hospital as part of Ascension Wisconsin, a nonprofit, faith-based health system. Ascension Wisconsin operates a network of hospitals, clinics, and care sites across Wisconsin (from Racine to Appleton). - Columbia St. Mary’s Hospital is headquartered in Milwaukee, WI, with a small workforce (52 employees) and a presence in the US (primarily) with minor representation in Saudi Arabia and Taiwan. - Ascension overview: large nonprofit Catholic health system with about 156,000 associates and 34,000 aligned providers, operating 2,600+ care sites (151 hospitals) across 21 states and DC, offering a wide range of healthcare services and operations beyond clinical care. - Key organizational details: Industry – Hospitals and Health Care; Type – Nonprofit; Headquarters – Milwaukee, WI; Website – ascension.org/us/en/wisconsin; Phone – 888-985-7755. - Notable leadership roles mentioned: Lead Sonographer, Director Cardiac Catheterization Laboratories, and Director (names provided for certain roles). - Workforce composition: Predominantly Medical (55%+ of staff listed), with small numbers in Customer Service, Technical, Education, General Management, and Trades. - Talent and alumni trends indicate movement among Ascension and local health systems (e.g., transfers to Aurora Health Care, Froedtert Health, and other Ascension entities). - Tech/online presence: Uses AMP as the technology stack. If you’re specifically looking for information about Ascension NE Wisconsin – Midway Place in Menasha, this page confirms that Columbia St. Mary’s operates under Ascension Wisconsin but does not provide details about Midway Place Menasha itself. For Midway Place Menasha specifics (services, address, or affiliations), you may want to search Ascension Wisconsin’s Wisconsin quadrant site or contact Ascension Wisconsin directly.
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