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About

ThedaCare Urgent Care – Neenah/Menasha is part of ThedaCare, a nonprofit, nonprofit-integrated health system based in Neenah, WI, serving Northeast Wisconsin. The system operates four U.S. offices, with its Neenah HQ and nearby facilities in Appleton. The urgent care services are likely offered under ThedaCare’s umbrella of acute and urgent care options, designed for non-emergency, walk-in medical needs. ThedaCare is partnered with Froedtert & the Medical College of Wisconsin and operates as a nonprofit healthcare provider with a large Midwest footprint, employing over 2,000 staff and generating about $2.8B in annual revenue. For exact urgent care hours, services, and locations specific to Neenah/Menasha, visiting ThedaCare’s official site or contacting the Neenah or Appleton urgent care locations is recommended.

Clinic Type

Urgent Care

Address

333 North Green Bay Road, Neenah, WI 54956

Phone

1920-702-6315

Email

customersupport@thedacare.org

Opening Hours

7:00am–7:00pm

Telehealth

Offers virtual visits

Services Offered

  • urgent care
  • walk-in care
  • sick care
  • injury care
  • illness care

Team

  • Avery Allard — D.N.P., B.S.N.
  • Kristin Neilsen — BSN, MSN, FNP-BC
  • Jose Dias — M.D.
  • JoAnn Tart — BSN, MSN, FNP
  • Julia Tremillo — P.A.
  • Rachael Callahan — P.A.
  • Scott Granger — CSAC
  • Jenifer Grooms — A.S., B.S.N., M.S.N.
  • Jennifer Schaffer — D.N.P., A.N.P., P.N.P.
  • Kathleen Erdahl — APNP
  • Christie Henke — ANP - C, MSN
  • Pennie Schuh — A.D.N., BSN, MSN, FNP
  • Julie Vajda — P.A.
  • Saba Khan — D.O.
  • Sher Vang — M.D.

Insurance & Payment

Languages Spoken

FAQs

Returning Patients

If you've seen this provider before, schedule an appointment through your MyThedaCare account. Log in to MyThedaCare

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • BestProsInTown: Generally positive feedback cited in aggregators, though specific average scores were not explicitly listed in snippets (44 reviews mentioned on one platform)

Patients praise

  • Friendly and caring staff
  • Efficient and professional medical providers
  • Welcoming and comfortable facility environment
  • Prompt service and clear explanations of care

Common complaints

  • Difficulties and confusion regarding medical billing processes
  • Reports of accounts being sent to collections prematurely
  • Disputes over charges for services (e.g., wellness visits, lab work, X-rays)
  • Challenges with customer service communication regarding billing issues

"ThedaCare Urgent Care is known for its friendly, caring, and efficient staff. Patients often mention the welcoming and hospitable atmosphere."

BestProsInTown

"They are repeatedly very difficult to work with on their billing."

Better Business Bureau Complaint Summary

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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