Cancer Center in Pleasanton | Stanford Health Care
Cancer Care • Menlo Park, CA • Since 1961 • 1 location in Pleasanton (outreach clinics mentioned) locations
About
Summary: - Stanford Health Care Tri-Valley is a nonprofit hospital system in Pleasanton, CA, founded in 1961 and part of Stanford Medicine. It provides patient-centered community medicine and supports a range of Stanford Medicine programs. - Location and reach: Headquarters in Pleasanton with 5 US offices (including Livermore and Pleasanton); part of Stanford Health Care’s broader network. - Contact and basics: Main phone numbers 925-847-3000; emails for guest services and patient feedback available. - Context for the user’s query: If you’re looking for a Cancer Center in Pleasanton specifically affiliated with Stanford Health Care, Tri-Valley operates as a Stanford Medicine care delivery site in the East Bay. For Stanford Medicine–level cancer care (Menlo Park), you’d seek the main Stanford Cancer Institute locations which include Stanford Health Care in the Menlo Park area, not listed here as Tri-Valley. If you want, I can tailor this to confirm exact cancer center services (oncology, radiation, multidisciplinary clinics) at Tri-Valley or guide you to the closest Stanford Medicine cancer center in Menlo Park.
Clinic Type
Cancer Care
Address
Pleasanton, CA (serving Dublin, Livermore, Pleasanton and the Tri-Valley)
Phone
650-498-3333
healthlibrary@stanfordhealthcare.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Video and phone visits offered for Cancer Care Services
Emergency Care
Doctors on call during evenings and weekends
Services Offered
Technology & Equipment
Insurance & Payment
The page notes that they work with most major insurers and accept self-referrals, but no explicit insurer list is provided.
Self-pay, Insurance (most plans), Pay through MyHealth or MyHealth mobile app, Pay as a guest without creating a login, Patient billing services: 1-800-549-3720 (Billing), Financial counseling contact: 650-724-4445 or 1-877-291-7335 (toll free)
Languages Spoken
Current Offers
Not specified — Not specified
FAQs
How can I access care and insurance information?
We offer easy access to care and participation with most major insurers. See Accessing Care.
What services are provided under Cancer Care Services?
Comprehensive, personalized support including on-site appointments and visits by video and phone.
How can I contact the Cancer Center at Pleasanton?
Call 650-498-3333 or email healthlibrary@stanfordhealthcare.org.
What insurances are accepted?
We accept a wide variety of insurance plans; see Most Insurances Accepted.
How can I pay my bill?
Via MyHealth, MyHealth mobile app, or as a guest; billing support at 1-800-549-3720.
Is financial assistance available?
Yes, for uninsured or underinsured patients; contact Financial Counseling at 650-724-4445.
What telemedicine options are available?
Telemedicine options include video and phone visits.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Stanford Health Care Tri-Valley): 2.9 out of 5 stars (203 reviews)
- Yelp (Stanford Health Care - ValleyCare): 2.3 out of 5 stars (339 reviews)
- ComplaintsBoard: 1.5 out of 5 stars (54 complaints)
Patients praise
- High quality of medical care and expertise from doctors and nurses
- Professional, caring, and friendly staff in specific departments like oncology and maternity
- Comfortable treatment environments for services such as radiation and infusion
- Well-regarded specialized medical programs
Common complaints
- Long wait times and scheduling difficulties
- Concerns regarding billing processes and surprise bills
- Some reports of poor customer service and communication issues
- Inconsistencies in patient care experiences
"Very caring professional staff. The last session of my husband, Pete’s, radiation, the staff had pomp and circumstances music, Maracas, Pom-poms, diploma and metal award pin given to him... I highly recommend all staff and will never forget their expertise in his life, our lives, every step of the way."
— Patient review on LocalityBiz"The surgeons are great. The office does not call back, respond to emails or address any requests... The only time my requests are addressed is when I call and file a complaint with customer/patient advocacy... It’s truly disheartening because the surgeons and staff in the building are nice."
— Patient review on LocalityBizSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Ground breaks on Stanford Tri-Valley's new east wing - Pleasanton Weekly — Jun 13, 2026
- Tri-Valley - A Growing Nexus for Team Science Research — Apr 17, 2026
- Redwood City Cancer Center — Mar 5, 2026
- Growing the Stanford cancer network: A vision for comprehensive care | Stanford Cancer Institute — Aug 13, 2025
- Stanford Health Care Tri-Valley launches family medicine residency program — Jul 14, 2025
Information sourced from the clinic's website as of July 10, 2026.
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