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About

- Stanford Medicine Children’s Health (Stanford Children’s Health) is the Bay Area’s largest pediatric and obstetric care network, centered on Lucile Packard Children’s Hospital Stanford. - It offers comprehensive services across 65+ Northern California locations and 85+ Western U.S. locations, including treatments for complex conditions and well-child care. - The organization operates four offices in the United States, with its HQ at 725 Welch Road, Palo Alto, CA 94304. For Menlo Park, consider checking Stanford Medicine Children’s Health neurology/pain clinics or nearby Stanford Health Care Stanford Children’s Health-affiliated offices, and contact the main line to confirm Pain Management services and exact Menlo Park availability.

Clinic Type

Pain Management

Address

Locations include: Stanford Medicine Children’s Health Specialty Services – Menlo Park; Lucile Packard Children’s Hospital Stanford (Palo Alto); Emeryville; Sunnyvale

Phone

Fax: (650) 736-1525 (as listed for Menlo Park and Palo Alto locations)

Email

NICH@stanfordchildrens.org

Opening Hours

Mon–Fri 8:30 a.m. – 5:00 p.m. (varies by location); Sat–Sun Closed for Menlo Park location; Inpatients 7 days/week, 24 hours/day for Palo Alto location

Services Offered

  • Pain Management

Insurance & Payment

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Languages Spoken

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FAQs

What are the hours of operation?

Mon: 8:30 a.m. - 5 p.m.; Tue: 8:30 a.m. - 5 p.m.; Wed: 8:30 a.m. - 5 p.m.; Thu: 8:30 a.m. - 5 p.m.; Fri: 8:30 a.m. - 5 p.m.; Sat: Closed; Sun: Closed.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye (for Stanford Medicine Children's Health - Pediatrics, Menlo Park): 4.2 out of 5 stars (19 reviews)

Patients praise

  • supportive and empathetic staff
  • thorough and communicative care
  • doctors praised for professionalism and going above and beyond
  • positive interactions with pediatric specialists

Common complaints

  • occasional reports of perceived lack of empathy or dismissiveness from some staff in broader pediatric services

"Dr. Shahin is always kind and generous with her time, with the best bedside manners. She seems genuinely happy to see my kids."

— Birdeye - Patient Review

"We’ve had a deeply disappointing experience with the doctor and nursing staff at Stanford Pediatrics at Melno Park. We have our new born seen by Dr. Kensley Renschler. From the beginning, we felt a complete lack of empathy and care."

— Birdeye - Patient Review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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