Menlo Medical Clinic in Menlo Park - 1300 Crane
Primary Care • Menlo Park, CA
Clinic Type
Primary Care
Address
1300 Crane St, Menlo Park, CA 94025
Phone
650-498-6500
GuestServices@stanfordhealthcare.org
Opening Hours
Not published — contact the clinic to confirm hours.
Website
https://stanfordhealthcare.org/medical-clinics/menlo-medical-clinic-menlo-park-1300-crane.html
Telehealth
Video visits now available. Call 650-498-6500 or visit MyHealth to schedule a video visit.
Services Offered
Team
Insurance & Payment
—
Languages Spoken
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FAQs
New to the clinic? Schedule your first appointment online.
To request an appointment, call 650-498-6500.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp via Apple Maps: 3.2/5 stars (based on Yelp data) (36 reviews)
- Bay Area Consumers' Checkbook: N/A (Ratings displayed as 'superior' percentage metrics) (2 reviews)
Patients praise
- Presence of high-quality, caring, and professional individual physicians who are attentive to patient needs
- Appreciation for the thorough diagnostic skills of certain medical staff
Common complaints
- Difficult administrative and billing processes, including mismanaged medical records and recurring billing errors
- Long wait times for appointments, with reports of 3-6 month delays for both new and long-time patients
- Staff responsiveness and professionalism issues, particularly regarding phone support and administrative tasks
"Unbelievably bad administration There are good doctors in clinic but it is hard to get through administrative issues, referral are not getting processed for months, people on the phone are..."
— Yelp Review (via MapQuest)"My negative review is mainly induced by bad experiences with their billing practices... Without sending any type of warning... they put me into collections! That is absolutely unacceptable."
— Unilocal Review"We cannot say enough about the wonderful care we received from cardiologist Dr. Giattina. She made a diagnosis several other physicians missed. She is caring, compassionate, professional and is..."
— Yelp Review (via MapQuest)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Dr. Victoria Y. Chen, MD - Internal Medicine Physician in Menlo Park, CA — May 14, 2026
- Michelle L. Wong, PA - Physician Assistant in Pleasanton, CA — May 14, 2026
- Menlo Park CA Ketamine Therapy Clinic Founder Introduces — Dec 15, 2025
- Treatment-Resistant Depression Therapy in Menlo Park, CA — Jun 17, 2026
- Dr. Namphuong Tran, MD - Internal Medicine Physician in San Mateo, CA — May 14, 2026
Information sourced from the clinic's website as of July 10, 2026.
More primary care clinics in Menlo Park
Summary: Sutter Health is a not-for-profit integrated health delivery system based in Sacramento, CA, overseeing 25 acute care hospitals and over 200 clinics across Northern and Central California. If you’re seeking Sutter Health doctors or clinicians in Menlo Park, consider checking Sutter Health’s main site or contacting Sutter Health through quality@sutterhealth.org or their main phone line for a current list of Menlo Park providers or nearby clinics.
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