Edison NJ Skilled Nursing | CareOne at The Highlands
Skilled Nursing Facility • Menlo Park, NJ • Since 1999
About
CareOne is a family-owned senior care provider offering post-acute and long-term care across 53–57 locations, primarily in New Jersey and Massachusetts. The Edison, NJ area project refers to their skilled nursing and assisted living services, including memory care, at-care communities operated by CareOne in New Jersey. Key points: - Services: Post-acute skilled nursing, assisted living, memory care, respite care, hospice, home health, pharmacy, and long-term care. - Locations: Nationwide focus with many New Jersey facilities; Edison-specific facility not explicitly listed in the provided highlights. - Scale: ~49 years in business (founded 1999), ~871 employees, ~$464.9M annual revenue; headquarters in Fort Lee, NJ. - Notable: Family-owned, operates multiple communities in NJ and MA, led by Daniel E. Straus (Chairman/CEO). If you’re specifically seeking "CareOne at The Highlands" or precise Edison-area skilled nursing details, please share any additional location name or address, and I can pinpoint the exact facility’s services and contact info.
Clinic Type
Skilled Nursing Facility
Address
CareOne at The Highlands, Edison, NJ
Phone
107842-??
CRWASSC@NETSCAPE.NET
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Seniors.fyi: 2.9 out of 5 stars (132 reviews)
- MyCaringPlan: 5.3 out of 10 (101 reviews)
- Senior Care Report Card: 76 out of 100 (Not applicable (Composite Safety Score))
Patients praise
- Some praise for rehabilitation services and therapist quality
- Instances of professional and caring staff members
- Some residents/families satisfied with food quality
Common complaints
- Reports of understaffing and slow response to call bells
- Inconsistent medication administration and missed treatments
- Complaints regarding inadequate housekeeping and cleanliness (odors, spills)
- Communication breakdowns and unresponsiveness from administrative/nursing staff
- Allegations of neglect, unprofessional conduct, and rude behavior by staff
- Concerns regarding resident security and theft of personal belongings
- Challenges with discharge planning and lack of coordination for post-discharge care
"The morning supervisor is rude and uncaring. His staff modeling his behavior makes compassion care impossible. Please don't believe the advertisement."
— SeniorAdvice.com review by Despair/Tucker"The facility is grossly understaffed. My mother was undressed and left naked for over a half an hour. When complaints were made, the attitude of ..."
— Assisted Living MagazineSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- CareOne at The Highlands - 29 Reviews - Edison, NJ — Oct 29, 2017
- Department of Health | Health Facilities | Health Facility Penalty Letters — Jul 6, 2026
- SNFData - Individual Facility Statistics for New Jersey — Apr 28, 2026
- Registered Nurse (RN) - Per Diem PRN - $53.49 Per Hour — Feb 7, 2026
- JFK Hartwyck at Oak Tree | Pricing, Photos, and Reviews | Edison, NJ — Dec 26, 2025
Information sourced from the clinic's website as of July 11, 2026.
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