Patients and Caregivers | MCW Cancer Center
Cancer Center • Menomonee Falls, WI
Clinic Type
Cancer Center
Address
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Phone
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.2/5 (302 reviews)
- Rehab.com/Google aggregator: 2.76/5 (167 reviews)
Patients praise
- Many patients report kind, friendly, and attentive interactions with providers and nurses
- Surgical staff often praised for being informative and calming
- Some patients felt well-cared for during intensive stays like ICU or post-surgery
- Appreciation for the professionalism and compassion shown by individual staff members
Common complaints
- Reports of dismissive, condescending, or impatient communication from staff
- Concerns regarding nursing staff professionalism and bedside manner
- Long wait times and frustrations with emergency room or mental health assessment processes
- Perceived lack of empathy or follow-up in care coordination
"I have been coming to this clinic for several years and every provider I've seen has been very kind, friendly and attentive."
— Froedtert Menomonee Falls Hospital website testimonial"If I could leave 0 stars I absolutely would. Nursing staff was loud, obnoxious..."
— Birdeye/Yelp review aggregator"So, someone struggling with their mental health left alone to navigate a broken system, I will be filing a complaint with their system and with the state."
— Rehab.com review (referencing emergency/assessment experience)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Denise S. Uyar, MD | Froedtert & the Medical College of Wisconsin — Oct 17, 2025
- MCW Cancer Center leader talks new building, impact of federal funding landscape - Wisconsin Health News — Aug 8, 2025
- MCW Cancer Center Hosts NCI Site Visit - audaxity.org — Sep 10, 2025
- Laura Michaelis, MD | Froedtert & the Medical College of Wisconsin — Sep 23, 2025
- Breakthroughs Beyond the Bench: Miller Lab Turns Breast Cancer Discoveries into Better Care - audaxity.org — Nov 10, 2025
Information sourced from the clinic's website as of July 11, 2026.
More cancer center clinics in Menomonee Falls
Summary: - Froedtert South is a nonprofit regional healthcare system serving southeastern Wisconsin and northern Illinois for over 100 years, with locations primarily around Kenosha and Pleasant Prairie, WI. - Services span multiple specialties including cancer care, along with cardiac, orthopedics, neurosurgery, obstetrics, imaging, robotics, and wound care, delivered through facilities such as Froedtert Pleasant Prairie Hospital and several clinics. - Key facts: headquarters in Kenosha, WI; ~718 employees; annual revenue around $100M; founded 1903; mission-driven care across 10 offices (US). - Notable: offers career opportunities and student scholarships. The system targets residents of Kenosha, Pleasant Prairie, western Kenosha County, and Northern Illinois. If you’re specifically looking for Cancer Care at Froedtert South in Menomonee Falls: this page appears to describe Froedtert South as a broader regional system with facilities in Wisconsin (Kenosha/Pleasant Prairie) rather than a Menomonee Falls location. For exact cancer services in Menomonee Falls, you may want to verify whether Froedtert South operates a center there or check the Froedtert Health network for the nearest cancer care site.
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