UH Lake County Locations - University Hospitals
Critical Care Medicine • Mentor, OH • 2 (UH Lake West Medical Center in Willoughby and UH Lake County locations in Concord Twp.) locations
About
UH Lake County Locations – University Hospitals Mentor - University Hospitals (UH) operates a large Northeast Ohio system with 23 hospitals, 50+ outpatient facilities, and over 200 physician offices. - The flagship UH Cleveland Medical Center is a quaternary academic center affiliated with Case Western Reserve University and other institutions; UH includes notable specialty hospitals such as UH Rainbow Babies & Children’s Hospital, UH MacDonald Women’s Hospital, and UH Seidman Cancer Center. - UH maintains multiple Lake County/Greater Cleveland-area locations, including campuses and outpatient sites serving the Mentor area. The network is one of the region’s largest employers with extensive clinical trials and research programs. Note: For precise address and services at UH Lake County locations in Mentor, please refer to the UH locations directory or call UH Patient Access for location-specific details.
Clinic Type
Critical Care Medicine
Address
36000 Euclid Avenue Willoughby, OH 44094; 7950 Auburn Road Concord Twp., OH 44077
Phone
1-866-UH4-CARE
employment@uhhospitals.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Immediate and expert emergency care when you need it most. Comprehensive trauma care for critical injuries.
Services Offered
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Insurance & Payment
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Languages Spoken
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FAQs
What are the hours for Critical Care Medicine at UH Lake County locations?
Not provided on the page.
How can I schedule an appointment?
Call 1-866-844-2273 to schedule an appointment for primary or specialty care.
How can I find a doctor?
Find a Doctor link is provided on the site.
What emergency services are available?
Immediate and expert emergency care, including comprehensive trauma care.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- University Hospitals Urgent Care Mentor (via Birdeye): 4.7/5 stars (1,593 reviews)
- UH Brunner Sanden Deitrick Wellness Center (via Birdeye): 3.6/5 stars (144 reviews)
- UH Lake Health (via Birdeye): 4.6/5 stars (224 reviews)
- University Hospitals, Brunner Sanden Deitrick Wellness Center (via SolvHealth): 1.0/5 stars
Patients praise
- Professional, friendly, and caring clinical staff in some locations
- Efficient and fast check-in processes at urgent care sites
- High-quality facilities and cleanliness reported by some patients
- Good communication and patient interaction in specific diagnostic departments like MRI
Common complaints
- Complaints regarding rude or abrasive administrative and front-desk staff
- Difficulties with appointment scheduling and responsiveness
- Concerns regarding communication delays and competence in certain departments
- Negative experiences during specific urgent care visits
"Check in was fast and effortless. Staff was professional and pleasant. Process went quickly and was thoroughly. Facility was clean and welcoming."
— University Hospitals Urgent Care Mentor patient review"Their staff is incredibly rude and incompetent. They act as is scheduling an appointment is a direct interference in their day."
— UH Mentor Hopkins Health Center patient review"If you hate your job this much, I would strongly recommend that you go into another field of work. People who are in pain and looking for help should not be forced to deal with an arrogant person while trying to check in."
— UH Brunner Sanden Deitrick Wellness Center patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Orthopedic & Sports Medicine Care in Lake County, OH — May 7, 2026
- Paul Zellers DO Doctor Profile & Reviews - University Hospitals — Jun 1, 2026
- Lillian Lopez DO Doctor Profile & Reviews | University Hospitals — Nov 1, 2025
- LAKE HEALTH MENTOR CAMPUS - Medical Centers - Yelp — Jul 7, 2026
- UH Auxiliary plans two fundraising sales - News-Herald — Apr 20, 2026
Information sourced from the clinic's website as of July 11, 2026.
More critical care medicine clinics in Mentor
Cleveland Clinic is a nonprofit academic medical center headquartered in Cleveland, Ohio, founded in 1921. It operates a large network including main campus (9500 Euclid Ave, Cleveland) and multiple affiliated hospitals and international facilities (e.g., Abu Dhabi, London, Florida, Canada). The organization provides comprehensive healthcare services through physicians, diagnostics, treatments, and virtual care, with extensive research and education programs (Lerner College of Medicine; numerous residency programs). Notable metrics: operating revenue about $15.9B (2024), ~83,000+ employees, and over 15 million patient visits annually. The Clinic is widely recognized for cardiology, heart and vascular care, and operates numerous hospitals and centers under the Cleveland Clinic brand. If you’re seeking specific contact, appointment, or location details for Mentor-related facilities, they typically fall under Cleveland Clinic’s Northeast Ohio network with local facilities in Mentor and surrounding suburbs.
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