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About

Summary: Westshore Primary Care is a private Hospitals and Health Care physician group affiliated with University Hospitals (UH). Based in Sheffield Village, Ohio, it serves residents of Eastern Lorain and Western Cuyahoga counties with primary care services. The practice has 9 employees and annual revenue around $3.22 million. It operates across three offices in Ohio (Sheffield Village, Westlake, and Avon) and is part of UH’s network of primary care providers. Contact numbers include multiple local lines (e.g., 440-930-4955).

Clinic Type

Primary Care

Address

Mentor, Ohio

Phone

1-866-844-2273

Email

employment@uhhospitals.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary Care
  • Family Medicine
  • Internal Medicine
  • Physician Group
  • Mentor Family Practice
  • UH Lake Health Physician Group Mentor Family Practice Team

Team

  • Abigail Cicero, Family Medicine — PA-C
  • William Hein, Family Medicine — DO
  • Michael Peterson, Family Medicine — PA-C
  • Victoria Radel, Family Medicine — PA-C
  • Robin Znidarsic, Family Medicine — MD

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Dr. Daniel Brock): 3.5/5.0 (24 reviews)
  • Healthgrades (Dr. Lillian Lopez): 2.3/5.0 (22 reviews)

Patients praise

  • Appreciation for specific physicians and nurse practitioners deemed professional and caring
  • Some providers receive high satisfaction ratings (e.g., 4.9/5.0) on official UH platforms

Common complaints

  • Difficulties with front desk and administrative staff communication
  • Challenges in securing timely appointments with primary care providers
  • Perceived lack of compassion or impersonal care from some providers
  • Communication gaps regarding provider transitions or changes in practice status

"I feel Lake Family needs a huge attitude adjustment and would benefit from taking some courses on empathy and patient care."

Patient review on LocalityBiz

"On a positive note I found his Nurse Practitioner to be very professional & caring."

Patient review on Healthgrades

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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