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Clinic Type

Emergency Care

Address

1655 W. Mequon Rd., Mequon, WI 53092

Phone

(262) 518-2622

Email

FinancialCounselors@childrenswi.org

Opening Hours

Mon - Fri, 5:00 p.m. to 10:00 p.m.; Sat - Sun, 11:00 a.m. to 5:00 p.m.; Urgent care video visits available daily from 6 a.m. - 10 p.m.

Telehealth

Urgent care video visits available daily 6 a.m.–10 p.m.

Emergency Care

Emergency Department and Trauma Center available nearby; for life-threatening emergencies call 9-1-1 or go to nearest emergency room

Services Offered

  • Urgent care
  • Primary care
  • Specialty care
  • Imaging
  • Outpatient laboratories
  • Therapies
  • Community services

Technology & Equipment

  • X-ray available at this location
  • limited hours for lab services
  • no ultrasounds/CT/MRI at urgent care (transfer to emergency department)
  • urgent care video visits

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp/Apple Maps aggregation: 50% (8 ratings)
  • BestProsInTown: Not explicitly aggregated, but includes positive and negative feedback (47 reviews)

Patients praise

  • Kind, efficient, and professional staff
  • Patient and considerate care for children with special needs
  • Clean facility with convenient weekend/evening hours
  • Good communication with families

Common complaints

  • Long and fluctuating wait times
  • Perceived lack of empathy from phone staff

"Sat in the waiting area... for almost 2 hours tonight getting texts telling us our place in line going down then up then down... Can't rate the actual service, because we got none."

LocalityBiz user review

"This urgent care is always so patient and considerate of my autistic son's needs. They truly go above and beyond to keep him as calm and comfortable as possible."

LocalityBiz user review

"The staff, including nurses and physicians, provide top care... The facility is clean, up to date, and offers many resources for pediatric patients."

BestProsInTown summary

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Mequon, WI·Emergency Care

Summary: The Froedtert & the Medical College of Wisconsin (MCW) Mequon region offers a network of care including same-day, walk-in, and urgent care options as part of Froedtert Health. The Mequon location is integrated within the larger Froedtert MCW system, which features a wide range of specialties, over 10 hospital locations, and extensive physician and clinic networks across eastern Wisconsin. The system emphasizes patient care, education, clinical trials, and access to coordinated services across primary, specialty, urgent, and emergency care settings. For Mequon specifically, you can expect access to urgent and walk-in care aligned with the regional Froedtert Health network and MCW collaborations.

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