Behavioral Health & Recovery Services | Merced County, CA
Mental Health Care • Merced, CA
About
Merced County Behavioral Health & Recovery Services is a government agency in Merced, CA that provides mental health, behavioral health, substance use, and supportive recovery services to residents. It operates from three offices (main HQ at 301 E 13th St, Merced; 480 East 13th St, Merced; and 40 W G St, Los Banos). If you or someone is in crisis, call 988. Key contact numbers include (209) 381-6800, (209) 385-7434, (866) 293-1818, and (888) 334-0163.
Clinic Type
Mental Health Care
Address
301 E 13th St, Merced, California 95341, US
Phone
+12093816800
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com (Merced County Youth Outpatient and Mental Health Rehab page) / Google Reviews: 2.86/5 (37 reviews) (37)
- Recovered.org Trustscore: 3.85/5 (Trustscore)
- AddictionHelplineAmerica.com (RAFT listing): 2.8/5 (based on 36 reviews) (36)
- Indeed.com (employee reviews): 3.8/5 (Overall rating) (5)
Patients praise
- Some reviewers report effective, attentive clinicians and feeling understood/safe
- Some reviewers praise specific staff members for politeness/thoughtfulness and “excellent treatment”
- There is an official process for filing grievances/appeals and patient rights/advocacy resources
Common complaints
- Reviews complain about unhelpful/judgmental staff or staff being annoyed/bothered
- Complaints about long waits to be seen and poor communication about delays
- Some reviews describe limited compassion/sympathy and lack of support; general dissatisfaction/“horrible/avoid this location”
"“Avoid the psychiatrist here. They are not helpful. I felt like I was being judged by most of the staff that works there.”"
— rehab.com review excerpt on Merced County Youth Outpatient and Mental Health Rehab page"“Communication could be better... Communication could be better, especially when clients are checking in for appointments sometimes clients are waiting for a while... it would be beneficial if clients were told... their provider is busy or running late.”"
— usa.beautihost.com review excerpt (Merced County BHRS)"“Please avoid this location. Staff is bothered and even seems annoyed that they have to be there... By the end of my session they were more concerned about me signing a paper...”"
— findrecoverycenter.com review excerptSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- We'Ced Youth Media | We'ced Youth Perspective on Merced County Youth Drug-use - We'Ced Youth Media — May 29, 2026
- Yvonnia Brown — Apr 17, 2026
- "One Big Beautiful Bill" impacts on Merced County programs — Aug 15, 2025
- Merced County government taking proactive stance before anticipated federal, state cuts to program funding — Merced County Times — Aug 14, 2025
- Julianne Sims — Jul 2, 2026
Information sourced from the clinic's website as of July 10, 2026.
More mental health care clinics in Merced
Summary: NAMI Merced County is a nonprofit organization based in Merced, California, focused on improving the lives of people with mental health conditions and their families through advocacy, education, and community outreach. They work to promote mental wellness, increase access to resources, reduce stigma, and empower individuals with knowledge and tools to navigate mental health challenges. Key details: nonprofit in mental health care; headquarters in Merced; offers no-cost mental health resources and support; active community education and advocacy initiatives; LinkedIn presence and a small local team. Contact: multiple phone numbers listed; website: namimerced.org.
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