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About

PT Solutions Physical Therapy in Mercer Island, WA offers personalized physical therapy care for patients of all ages with a variety of conditions. Located at 8435 SE 68th St, the clinic treats injury recovery and performance goals with clinicians specializing in diverse patient needs. The clinic is open Monday through Friday, with hours from 7am to 7pm weekdays and 7am to 5pm on Friday.

Clinic Type

Physical Therapy

Address

8435 Se 68th St Ste 100, Mercer Island, WA 98040

Phone

(not provided)

Email

mercerisland@ptsolutions.com

Opening Hours

Monday: 7am - 7pm; Tuesday: 7am - 7pm; Wednesday: 7am - 7pm; Thursday: 7am - 7pm; Friday: 7am - 5pm; Saturday: Closed; Sunday: Closed

Services Offered

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Insurance & Payment

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Languages Spoken

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FAQs

(not provided)

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: Positive reviews generally associated with specific clinical encounters (36 reviews (on Birdeye))

Patients praise

  • Patients have reported positive experiences with specific individual therapists, describing them as professional, patient, and encouraging
  • Helpful rehabilitation services for recovery from injuries or surgery
  • Comprehensive range of services offered, including orthopedic and neurological rehabilitation

Common complaints

  • Criticism of the company model as a 'PT mill', with high patient volume demands that prioritize productivity over individualized care
  • Employee reports of high stress, demanding productivity quotas, and concerns about the quality of patient care due to scheduling pressures
  • Reports of patients being 'tossed around' between different therapists

"He was patient, professional and helpful in my rehabilitation, and in the end, when it was close to “graduation”, he provided some warm-up exercises that I ..."

— Birdeye user review

"Glad to have Kevin in helping me recover from leg surgery. He is professional, attentive to my needs, and very encouraging to make sure I have progress in ..."

— PT Solutions website testimonial

"I cannot emphasize enough how terrible this company is! Just like everyone says it is a typical PT mill. You are consistently overbooked..."

— Reddit thread regarding PT Solutions experiences

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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