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Clinic Type

Family Medicine

Address

Medical Group 61 Pomeroy Avenue 1st Floor Meriden, CT 06450

Phone

203.694.5340

Email

Opening Hours

8:00 AM - 7:30 PM

Telehealth

Virtual Health Visits and Telehealth

Emergency Care

In an emergency, call 911

Services Offered

Team

  • Cha, Grace, MD — Physician
  • Rhodes-Banks, Darnika, MD — Physician

Insurance & Payment

  • Aetna
  • Anthem
  • BCBS Medicare
  • CarePartners of Connecticut
  • Cigna Healthcare
  • Colonial Cooperative Care
  • Community Health Network of Connecticut, Inc.
  • Connecticare
  • Connecticare Commercial
  • Connecticare Medicare
  • Corvel
  • Coventry
  • Essence Healthcare
  • Evercare
  • First Health Group Corp.
  • Focus
  • Harvard Pilgrim
  • Health Connecticut
  • Health Direct
  • Health New England
  • Healthy Connecticut
  • HMC/ Northeast Healthcare
  • Medspan Commercial
  • Medspan Medicare
  • Multiplan
  • Northeast Health Direct
  • One Health Plan/ Great-West Healthcare
  • Oxford Health Plans
  • Prime Health Services
  • Private Health Care Systems, Inc.
  • Senior Whole Health
  • United Healthcare
  • WellCare of Connecticut, Inc.

Insurance, Medicare, Self-pay

Languages Spoken

  • English

FAQs

What are the location hours?

8:00 AM - 7:30 PM (typical daily hours shown; refer to location for any changes)

What services are offered at this location?

Adolescent Medicine, Annual Wellness Visits, Chronic Condition Management, Chronic Disease Diagnosis, Comprehensive health-risk assessments, Diet, Fall and Balance Evaluations, Injury Treatment, Internal Medicine, Medicare Annual Wellness Visits, Medication Management, Memory Assessments, Nutrition, Pediatric Care, Personalized Health Counseling, Preventative Medicine, Rapid Testing, Routine Check-ups, Exams and Screenings, Timely Immunizations, Vaccinations, Virtual Health Visits and Telehealth

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Hartford HealthCare internal provider survey data: 4.8/5 (based on internal provider surveys) (133+ surveys for individual providers)
  • WebMD: No ratings available (0 reviews)

Patients praise

  • High satisfaction ratings (e.g., 4.8/5) for individual primary care providers based on internal surveys
  • Access to a range of services at a single location, including family medicine and specialized care

Common complaints

  • Difficulty scheduling timely appointments, including long wait times for physicals and sick visits
  • Issues with unresponsive customer service and long hold times on the phone
  • Reports of unprofessional or unhelpful front office staff
  • Patient concerns about doctors appearing rushed or failing to adequately explain medical results
  • High turnover of medical staff leading to difficulty maintaining long-term provider-patient relationships

"I have been a patient here for 51 years - since I was a toddler. I used to love them Now I can't get an appointment for months (when I am sick now), I get blood work and can't get the results and it's been 2.5 weeks and SEVEN phone calls."

LocalityBiz review

"Manchester office is horrible. Always on hold for 30+ mins before getting to speak to someone when calling the office. That is a rediculous wait time and no matter when you call its always at least 30 mins."

Birdeye review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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