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About

MidState Medical Center (Meriden, CT) is a nonprofit healthcare system founded in 1998 and headquartered in Meriden. It offers a broad range of services, including digestive health, general and minimally invasive surgery, emergency and urgent care, weight management, oncology, wound and hyperbaric medicine, maternal-fetal care, sleep medicine, pain management, neuroscience, and cardiac care. The system operates four offices, with primary presence in Meriden (435 Lewis Ave) and satellite locations in Cheshire and Wallingford to enhance outpatient access. MidState is part of Hartford HealthCare, Connecticut’s expansive integrated health network, providing extensive care through hospitals, specialty institutes, physician groups, home care, behavioral health, rehabilitation, and accountable care. Contact: info@hhchealth.org; phone 203-694-8200.

Clinic Type

Gastroenterology

Address

5 Lewis Avenue (also listed 435 Lewis Avenue)

Phone

203.694.8585

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Gastroenterology
  • Digestive Health Center services

Technology & Equipment

  • Gastroenterology
  • reprocessing scopes and equipment standards

Team

  • Digestive Health Center — Center

Insurance & Payment

Languages Spoken

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (hospital): Patient experience measures reported as positive (e.g., responsiveness, communication, cleanliness/quietness)
  • Hospitalsandclinics.net (hospital review/score page): HCAHPS-based score reported as 4 (reflecting positive patient experiences) and quality rating 4.2 (slightly below state average 4.09)
  • US News (gastroenterology doctors page): Individual gastroenterologists listed with ratings (e.g., 4/5, 5/5)

Patients praise

  • Digestive Health Center describes specialized gastroenterology staffing and dedicated facility setup (separate entrance/parking/private waiting, board-certified gastroenterologists, expertise/standards for cleaning/reprocessing).
  • Third-party sources note generally positive patient experience metrics/awards for the hospital context.
  • Some patient feedback sources (e.g., practice review aggregators) mention professionalism, friendliness, and clear explanations/listening from staff/doctors.

Common complaints

  • Patient experience feedback sources mention communication problems (e.g., insufficient timely updates/explanations about cancellations or delays).
  • Some feedback notes discharge or follow-up issues (discharged without prior notice or follow-up, accountability concerns).

"“For your convenience, there is a separate entrance and parking area, as well as a private waiting area.”"

midstatemedical.org – Digestive Health Center (service/location page)

"“Many patients commend the professionalism and friendliness of the staff… The doctors are frequently praised for attentive listening, clear explanations, and thorough care…”"

wheree.com (Connecticut GI: Meriden) – review summary capturing recurring themes

"“Other considerations include communication issues; multiple reviews point out significant lapses in timely updates or explanations related to cancellations or procedural delays.”"

wheree.com (Connecticut GI: Meriden) – review summary capturing recurring themes

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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