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Clinic Type

Internal Medicine

Address

Main Entrance 435 Lewis Avenue Meriden, CT 06451; Medical Office Building 455 Lewis Avenue Meriden, CT 06451

Phone

860.406.6865

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary Care & Family Medicine

Insurance & Payment

Languages Spoken

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.6 out of 5 stars (51 reviews) (51 reviews)
  • Healthgrades (Dr. Alex Faustin): 4.4 out of 5 stars (34 reviews)
  • Healthgrades (Dr. Christopher Doan): 4.1 out of 5 stars (25 reviews)
  • Healthgrades (Elizabeth Shinkevich, NP): 4.9 out of 5 stars (17 reviews)
  • Healthgrades (Dr. Charles Masserman): 5.0 out of 5 stars (10 reviews)

Patients praise

  • Some patients report long-standing, positive relationships with specific providers
  • Several individual providers maintain high ratings for bedside manner and listening skills

Common complaints

  • Difficulty scheduling timely appointments
  • Excessive phone hold times and unresponsiveness
  • Rude or unhelpful front desk and administrative staff
  • Concerns regarding medical care quality and communication of test results
  • High turnover of medical providers

"I used to love them Now I can't get an appointment for months (when I am sick now), I get blood work and can't get the results and it's been 2.5 weeks and SEVEN phone calls."

LocalityBiz (Meriden Family Practice)

"They kept me off of a maintenance medication ... for 14 days with no explanations, I wound up in the emergency room from the symptoms of withdrawal."

LocalityBiz (Community Health Center of Meriden)

"I love Dr Faustin. I come from very far to see him (Avon to Meriden). He always listens and doesn't rush our appointments."

Healthgrades

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Meriden, CT·Internal Medicine

Summary: Internal Medicine of Greater New Haven, LLC is a private hospitals/healthcare practice headquartered in Hamden, CT, serving the Greater New Haven area including Cheshire and Hamden. The firm operates 3 offices in the United States, all linked to Hamden, CT (HQ at 1952 Whitney Ave, Hamden, CT 06517). The company specializes in internal medicine with a small workforce (about 10 employees) and annual revenue around $28.1 million. There is no specific Meriden, CT office listed among their locations or services; Meriden is not noted as part of their current office network. If you need an office specifically in Meriden, you may want to contact them directly at 203-848-1803 or visit imgreaternewhaven.com for confirmation of any new locations.

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