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About

Brown Road Family Medicine (Mesa, AZ) is a small family medicine practice with 2 physicians, 2 physician assistants, and 1 nurse practitioner, plus administrative staff. Key details: - Location: 2310 E Brown Rd, Mesa, AZ 85213 (two office entries at the same address) - Services: Family medicine, scheduling, registration, insurance support - Team: 3 employees (medical: 2; administrative: 1); open position for Family Nurse Practitioner or Physician Assistant - Tech/Patients: Uses eClinicalWorks; ~3,435 monthly visits; low bounce rate (0.5%) - Contact: 480-248-9213 or 480-649-9000; email brfmrecords@virmedice.com - All-told focus: Quality, affordable healthcare in a compassionate, respectful environment If you’re seeking a local family medicine option in Mesa, Brown Road Family Medicine offers primary care with a Nurse Practitioner/PA role open and patient services including insurance and scheduling.

Clinic Type

Family Medicine

Address

2310 E Brown Road, Mesa, AZ 85213

Phone

480-649-9000

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Family medicine
  • Wellness exams
  • Physicals
  • Chronic care visits
  • Birth to geriatrics
  • Office visits

Team

  • D. Shockey, Board-certified physician — M.D.
  • N. Runyan, Board-certified physician — M.D.
  • J. Derickson, Physician Assistant-Certified — P.A.-C.
  • S. Sullivan, Physician Assistant-Certified — P.A.-C.

Insurance & Payment

  • Accepted Insurances
  • Insurance Information

Insurance, Cash, Credit Card, Payment plans may be arranged through office staff

Languages Spoken

FAQs

What is the difference between wellness exams, physicals, and chronic care visits?

Wellness exam, physical, chronic care visit. If you’re confused about the differences among these terms, you’re not alone. The services performed at each of these visits are distinct. And deductibles and co-pays vary depending on the type of insurance you have.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp/Yahoo Local: 2.5 out of 5 stars (68 reviews)

Patients praise

  • Appreciation for specific medical providers, particularly Shea Sullivan and Debbie Page
  • Long-term positive relationships with some patients spanning over 20 years
  • Patients feeling listened to and cared for by certain staff members

Common complaints

  • Concerns regarding billing practices and potential double billing
  • Unprofessional or inattentive office staff behavior, including excessive focus on personal cell phones
  • Frustrations with office policies requiring unnecessary in-person appointments
  • Perceived decline in quality of service over recent months

"I love it here. I see shea sullivan and I have seen Debbie page before too but mostly shea and they listen to me and it means so Much."

Tania M. via Yahoo Local/Yelp

"The front desk staff seemed distracted and more focused on their cell phones than helping patients. It gave the impression that customer service was not a priority."

Brenda J. via Yahoo Local/Yelp

"They are certainly creative with their billing here. They double dip with the insurance company. Medical staff needs improvement."

Yelp User Review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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