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Clinic Type

Primary Care

Address

1300 South Country Club Drive, Suite 3, Mesa, AZ 85210

Phone

480-827-5500

Email

Privacy@BannerHealth.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Team

  • Stephanie Burks — FNP
  • Alexandre Efimov — MD
  • Alexander Brown — DO
  • Cassidy Murphy — FNP
  • Angela Feng — DO
  • Meredith Rosenthal — MD
  • Ali Etman — MD
  • Marti Neave Khoury — PA-C
  • Amanda Palazzolo — FNP
  • Zabrina Rogers — FNP
  • Carissa Jenson — FNP
  • David Lebeau — MD

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Banner Health (Dr. Heather Tinsdale): 4.9/5.0 (1,668 ratings)
  • Banner Health (Dr. Bradley Downing, Jr.): 4.9/5.0 (639 ratings)
  • Banner Health (Dr. Sarah McKenna): 4.8/5.0 (1,196 ratings)
  • Banner Health (Joy Caplette, FNP): 4.8/5.0 (447 ratings)
  • Banner Health (Dr. Jason Frye): 4.8/5.0 (1,739 ratings)

Patients praise

  • Primary care providers are frequently described as caring, compassionate, and thorough
  • Patients appreciate when doctors take the time to listen and do not rush appointments
  • High ratings for family medicine practitioners, with many patients reporting long-term relationships spanning decades
  • Providers are often praised for being knowledgeable and effectively coordinating care

Common complaints

  • Administrative and billing issues, such as difficulties with insurance claims and long response times
  • Reports of dismissive or unprofessional bedside manner by some providers
  • Concerns regarding wait times in emergency or hospital settings
  • Frustration with communication and discharge procedures in hospital environments

"Dr. Tinsdale is an amazing doctor. She is probably one of the best physicians I have ever had. She is very caring and thorough."

Banner Health Patient Review

"Dr. Downing knows me not just as a patient but someone he really cares about. He wants me to get better."

Banner Health Patient Review

"Everything moves so slow and takes literally weeks that is painful to deal with Banner (either in person or on the phone)."

Better Business Bureau Complaint

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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Summary: - The Primary Care Walk-In Medical Clinic, LLC is a small medical practice with two offices in Fountain Hills, AZ (not in Mesa). It offers primary care and walk-in medical services. - Key details: located at 16605 E Palisades Blvd, Fountain Hills, AZ 85268; contact numbers 480-267-9111 and 480-837-4300; 4 employees; homepage: primarycarewalkinmedicalclinic.com. - Notable stats: monthly visits around 8,219; strong US presence (about 91% of traffic) with low bounce rate (0.6%), indicating focused local service. - The site highlights a Fountain Hills/Gilbert, AZ footprint, but there is no Mesa, AZ location listed. If you’re specifically seeking a Mesa, AZ primary care walk-in option, this clinic does not appear to have a Mesa address on the provided page.

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