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About

HonorHealth Urgent Care – Mesa (West University Drive) is part of the nonprofit HonorHealth health system serving the Phoenix metropolitan area. Key points: - Part of a larger network: nine hospitals, 30+ primary care offices, 24 urgent cares, and extensive specialty and cancer care. - Nonprofit health system based in Scottsdale, AZ; revenue around $2+ billion; employs thousands. - Mesa location serves urgent care needs with typical offerings (urgent care scope includes walk-in treatment for non-life-threatening conditions, minor injuries, and common illnesses). If you need hours, exact services, or to verify current contact details for the Mesa West University Dr. location, I can pull that specific info.

Clinic Type

Urgent Care

Address

835 W. University Dr. Mesa, AZ 85201

Phone

480-664-6007

Email

patientrelations@honorhealth.com

Opening Hours

Monday - Sunday 7 a.m. - 7 p.m.

Telehealth

None advertised

Emergency Care

No emergency department; urgent care for non-life-threatening conditions

Services Offered

  • urgent care

Technology & Equipment

  • MyChart
  • Save a Spot
  • online personal health record

Team

  • HonorHealth Urgent Care - Mesa - West University Drive — location

Insurance & Payment

  • BSAZ Healthspring
  • ARE Triwest United
  • United
  • AARP
  • UnitedHealthcare
  • Aetna
  • AHCCCS
  • Ambetter from Arizona Complete Health
  • America's PPO
  • Arizona Complete Health
  • Banner
  • Banner-University Family Care
  • Blue Cross Blue Shield of Arizona
  • CHAMPVA
  • Cigna
  • Cigna Healthcare of Arizona
  • Devoted eternalHealth
  • First Health
  • Gold
  • HealthChoice by BCBSAZ
  • Healthspring (formerly Cigna)
  • Humana
  • Mercy Care
  • Molina Complete Care
  • Navajo County
  • Oscar Health Plan
  • SCAN Desert Health Plan
  • TRICARE
  • Triwest
  • AARP UnitedHealthcare
  • UnitedHealthcare Community Plan
  • Wellcare

HonorHealth accepts most health insurance plans at its hospitals and physician offices. Please contact health insurance company to verify coverage for specific physicians and providers before your visit.

Insurance, Credit Card, Cash, Self-Pay

Languages Spoken

  • English

FAQs

What services are offered at this urgent care?

Urgent care for ailments and injuries such as allergies, lacerations, broken bones, back pain, coughs and colds, flu, sore throats, headaches and sinus or urinary tract infections.

What services does this location offer?

Urgent care services for ailments and injuries such as allergies, lacerations, broken bones, back pain, coughs and colds, flu, sore throats, headaches and sinus or urinary tract infections.

Do I need an appointment?

Patients over six months old can be seen without an appointment.

Is there parking?

Parking is available all around the office.

What is Save a Spot?

Save a Spot is an online tool to check estimated wait times and hold your spot in line at HonorHealth Urgent Care locations. It is not a scheduled appointment.

How do I save my spot if I am an existing patient?

Save your spot using MyChart.

Is this tool guaranteed to secure my appointment?

No, it is not a scheduled appointment; the team will evaluate patients upon arrival.

Awards & Accreditations

  • No specific awards listed on page

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye/General Aggregated: 4.0/5 stars (1,038 reviews)
  • Yelp: 2.8/5 stars (73 reviews)

Patients praise

  • Clean facility and pleasant atmosphere
  • Generally kind and attentive staff members (nurses, PAs, doctors)
  • Quick and prompt care/short wait times for many patients
  • Helpful front desk staff in many experiences

Common complaints

  • Reports of clinics closing early without notice
  • Some staff members perceived as unprofessional or having a poor attitude
  • Occasional complaints about staff joking or speaking poorly about patients in earshot

"From the front desk to the intake to the treatment, the team at HonorHealth responded quickly with care for both the treatment and the human receiving it."

Patient review on Birdeye

"Very unprofessional. Lady at the front desk had an attitude the entire time. And while I was waiting for the doctor to come in and talk to me. You could here all of them joking and talking crap."

Patient review on Yelp

"So the time listed on this door says closing at 7 PM. Why are they not open at 5:28 PM? Why did they not notify me that they were closing before my time to show up??"

Patient review on Birdeye

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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