Urgent Care & Walk-In Clinic | St. Charles, MO
Urgent Care • Mexico, MO • 1 (St. Charles - Cave Springs) locations
Clinic Type
Urgent Care
Address
3909 Mexico Rd, St. Charles, MO 63376
Phone
(636) 477-6344
edu@urgentcaregroup.com
Opening Hours
Open Every Day 8am - 8pm
Telehealth
Yes (virtual care options via plan-your-visit)
Emergency Care
No emergency department; urgent care facility
Services Offered
Technology & Equipment
Team
Insurance & Payment
Insurances accepted vary by location; listed are commonly seen insurances at St. Charles (Cave Springs) TAUC location.
Self-pay, Plan Your Visit / Pay Your Bills (online), Self-pay plans
Languages Spoken
FAQs
What services are offered at St. Charles (Cave Springs)?
Urgent care services including IV hydration, labs, X-ray, COVID-19 testing, and more.
What are the hours for St. Charles (Cave Springs)?
Daily Hours show 8am - 8pm.
How do I complete pre-visit forms?
By checking in online and completing your forms prior to your visit. If you have questions, call (636) 477-6344.
What forms are available for pre-visit?
Missouri Sports Physical Universal Form; Parental Authorization; Medical Records Release; Medical Authorization Form
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Better Business Bureau: 1.25/5 stars (BBB) (30 (BBB))
- Yahoo/Yelp aggregate: 4.0/5 stars (approximate) (4,056 (Yahoo/Yelp aggregate))
- Solv Health (Mercy-GoHealth): 4.8/5 stars (7,718)
- Solv Health (SSM): 5.0/5 stars (2)
- Solv Health (Concentra): 1.7/5 stars (6)
- Solv Health (Our Urgent Care): 3.0/5 stars (4)
Patients praise
- friendly, attentive, and thorough medical and support staff
- efficient, quick, and convenient service compared to emergency rooms
- clear, helpful communication and follow-up from providers
- comprehensive on-site diagnostic capabilities including X-ray and CT imaging
Common complaints
- billing disputes, unexpected charges, and predatory pricing concerns
- long wait times and prioritization of online check-ins over walk-ins
- perceived lack of thoroughness or diagnostic capability by medical providers
- rude or unprofessional staff interactions
- poor communication regarding treatment plans and paperwork completion
"Horrible billing department.. will come after you and your account even when your insurance paid 100% of bill already."
— Better Business Bureau review for Total Access Urgent Care"The staff at TAUC were described as incredibly kind and down to earth. Patients highlighted the wonderful care they received from the front desk to the medical staff."
— Loc8NearMe overview for Total Access Urgent Care (Mexico Rd location)"Waited almost 3 hours. The nurse practisioner didn't care about the patient. She didn't listen to what the patient had to say. Her diagnosis were completely false."
— Solv Health review for Concentra Urgent CareSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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