Baptist Health Orthopedic Care | Baptist Health South Florida
Orthopedics • Miami, FL
About
Baptist Health Orthopedic Care in South Florida, including the Miami Orthopedics & Sports Medicine Institute, offers comprehensive orthopedic and sports medicine services across Baptist Health facilities (Doctors Hospital, Baptist Hospital, South Miami Hospital, West Kendall Baptist Hospital, and Baptist Children's Hospital). Highlights: - Specializes in orthopedic care for football and other sports, with minimally invasive joint replacement techniques. - World-class care supported by a network of Baptist Health hospitals in the Miami area. - Part of the Baptist Health system with a dedicated orthopedic program and mobile app features. - Contact: 833-556-6764; headquarters in Miami, FL.
Clinic Type
Orthopedics
Address
15955 SW 96TH. ST, Miami, Florida 33196, us
Phone
18335566764
Insurance@BaptistHealth.net
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Credit Card, Cash, Insurance
Languages Spoken
Current Offers
New Patient Special — null
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- 4doctors.net: 3.1/5 stars (8 reviews)
- Trustpilot: 1.7/5 stars (79 reviews)
- Comparably (Product Quality Score): 2.9/5 stars
Patients praise
- Clinical expertise and high-quality medical care in orthopedics
- National recognition and high performance rankings by U.S. News & World Report
- Professionalism reported by some patients in direct clinical interactions
- Recognition as a leading orthopedic care provider in South Florida
Common complaints
- Difficulties with scheduling appointments and long phone wait times
- Complaints regarding billing transparency and perceived predatory practices
- Frustration with administrative and support staff communication
- Reports of long waits in urgent care and emergency departments
- General dissatisfaction with customer service experiences
"While the clinical care at Baptist Health facilities is often highly regarded, it's also important to acknowledge all aspects of the patient experience. Public reviews indicate some significant challenges related to administrative processes and facility management."
— 4doctors.net"Worst customer service experience ever. Tried to make an appointment with a Baptist health doctor and kept calling the phone number I was given. No one ever answers but a message says we will call you back."
— PissedConsumer"Baptist Health Orthopedic Institute was ranked #1 in South Florida for orthopedics and recognized nationally as High Performing in treating complex orthopedic cases, hip fractures and hip and knee replacement surgery."
— Baptist Health South Florida Official WebsiteSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Need a New Knee? Joint Preservation Surgery May Be for You — Sep 3, 2025
- Baptist Health Looks Toward Robotics to Increase Efficiency, Patient Satisfaction - Ambulatory Surgery Center News — Nov 3, 2025
- Baptist Health is the Most Awarded Healthcare System in South Florida based on US News — Jul 29, 2025
- How Maria Got Back to Her Active Life — Taking Care of Grandkids After Hip Replacement Surgery — Jun 25, 2026
- Florida Panthers Superstar Matthew Tkachuk Partners with Baptist Health as Brand Ambassador — Jan 27, 2026
Information sourced from the clinic's website as of July 11, 2026.
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