Northwest Medical Group - Primary Care - Michigan City - 6923 W. 400
Internal Medicine • Michigan City, IN
Clinic Type
Internal Medicine
Address
6923 W. 400 N, Michigan City, IN 46360
Phone
(219) 325-0604
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What services are offered at Northwest Medical Group - Primary Care Michigan City?
Internal medicine/primary care services
Photos





What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (aggregated from Google): 4.9 out of 5 stars (871 reviews)
Patients praise
- High praise for Dr. Joseph Arulandu for being personable, compassionate, and knowledgeable
- Friendly and helpful office staff at the local level
- Efficient and smooth in-person appointment experiences for some patients
Common complaints
- Difficulty with telephone communication and long wait times
- Frustration with centralized or remote call handling systems
- Challenges with prescription refill processes and the patient portal
- Dissatisfaction with staff responsiveness or perceived bureaucracy
"Once again, I'm extremely irritated by the staff on the phones. I waited for 12 minutes(yes, I timed it), only to be told it would be over a month to get an appointment... It takes FOR----EVER to get an Rx refill."
— LocalityBiz user review"Dr. Arulandu is super His staff are very friendly. The communication system, however, is detectable. Why call someone a hundred miles away for them to relay messages... It's. Disgusting."
— Birdeye user review"Dr Arulandu is the best! Really good and very personable. Straight forward with his approach. Wouldn't go anywhere else!"
— LocalityBiz user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Northwest Health Urgent Care - Michigan City, IN - Yelp — Jul 8, 2026
- NORTHWEST HEALTH URGENT CARE - MICHIGAN CITY ... — Nov 13, 2025
- Tracy L. Novak, NP - Nurse Practitioner in Michigan City, IN — May 14, 2026
- Nurse practitioner joins Northwest Medical Group. — Mar 26, 2026
- Northwest Medical Group Adds Board-Certified Cardiologist in La Porte | Northwest Indiana — Oct 13, 2025
Information sourced from the clinic's website as of July 11, 2026.
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