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Clinic Type

Pediatrics

Address

44 Collins Drive, Middlebury, VT 05753-8502

Phone

+18023887959

Email

clinicaltrials@uvm.edu

Opening Hours

Sunday: 8 am - 12:30 pm; Monday: 8 am - 5 pm; Tuesday: 8 am - 5 pm; Wednesday: 8 am - 5 pm; Thursday: 8 am - 5 pm; Friday: 8 am - 5 pm; Saturday: 8 am - 12:30 pm

Telehealth

Available (Requests may be done via MyChart or by contacting the practice)

Services Offered

  • Prenatal meet and greets
  • Well care visits from birth through age 23
  • Immunizations
  • Sports physicals
  • Chronic condition management (including asthma, anxiety, depression)
  • Same-day sick appointments (including on the weekends)
  • Acne management
  • Sexually transmitted infection testing
  • Birth control counseling and management
  • Adolescent gynecology care
  • Autism evaluations for select patients (age 3 and under)
  • Dietitian services
  • Short-term counseling with a mental health clinician
  • Vision and hearing screens
  • Travel visits
  • Certified lactation counseling
  • Community Health Team access (registered dietitian and care coordinator)

Team

  • Pediatric Primary Care team, Pediatrics - Primary Care — Primary care for children (pediatrics)

Insurance & Payment

  • Aetna
  • Anthem (formerly Empire Blue Cross Blue Shield) (HMO only)
  • Blue Cross Blue Shield of Vermont (BCBSVT) / FEP / CBA
  • Capital District Physicians' Health Plan (CDPHP)
  • Capital District Physicians' Healthcare Network (CDPHN)
  • CHAMPVA
  • Cigna / Great West
  • Cigna UVMH Medical Plan
  • Evernorth (formerly Cigna Behavioral Health)
  • Fidelis (New York Quality Healthcare Corporation) (excludes Medicare Advantage)
  • First Health
  • Harvard Pilgrim Health Care (excludes NH Health Benefit Exchange, Medicare Advantage, and Managed Medicaid)
  • Medicaid (VT and NY)*
  • Medicare*
  • Multiplan / Private HealthCare Systems (PHCS) / Beech Street
  • MVP (excludes NY Health Benefit Exchange)
  • The Vermont Health Plan (TVHP)
  • TriCare for Life – Skilled Nursing Facility
  • TriCare Humana Military (excludes Humana Behavioral Health)
  • TriCare Martin's Point Health Care (excludes Behavioral Health)
  • United HealthCare – The Empire Plan (excludes Carelon Behavioral Health)
  • United HealthCare (excludes United / Optum Behavioral Health)
  • Veteran's Administration Community Care Network (VA CCN) (United HealthCare)
  • Workers' Comp (NY and VT)

*Not every provider type is eligible to enroll with Government Payers. Please consult your provider’s office prior to visit for confirmation.

Insurance Accepted, Self-pay

Languages Spoken

  • English

FAQs

How do I request an appointment?

New and returning patients can request appointments by directly contacting the practice. Call for an appointment or request online with MyChart.

Awards & Accreditations

  • Certified Patient-Centered Medical Homes (NCQA)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • UVM Health Official Provider Page (Monica Benjamin, NP): 51 ratings (provider specific, highly positive) (51)
  • Birdeye (Hospital-wide): Mixed/varied reviews (54 reviews)
  • MedicalRecords.com (Hospital-wide): 2.7/5 (N/A)

Patients praise

  • strong praise for specific pediatric care providers, particularly for being knowledgeable, kind, and excellent listeners
  • reports of thorough and high-quality care, especially during hospital stays
  • staff described as compassionate, respectful, and family-oriented in many instances
  • efficient care reported by some patients in urgent situations

Common complaints

  • reports of rude or rushed staff in certain departments
  • concerns regarding billing practices and insurance handling
  • complaints about wait times in emergency services
  • some experiences of lack of bedside manner in emergency contexts

"Monica is exceptional- knowledgeable, kind, easy to talk to. She is thorough in her explanation of diagnosis and treatment... I feel validated and informed."

UVM Health Official Provider Page

"My experiences with this facility has been great. I feel as if the staff members here actually care about their patients. They are friendly and accommodating."

Birdeye (Review)

"I took my one-year-old here and the doctors have little to no bedside manners... The rest of the PCT staff is also inconsiderate."

MedicalRecords.com (Review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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