17 Federally Qualified Health Centers in Middlesboro, KY
Federally Qualified Health Center (FQHC) • Middlesboro, KY
Clinic Type
Federally Qualified Health Center (FQHC)
Address
3400 Cumberland Avenue, Middlesboro, KY
Phone
3148721439
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Kentucky Friendly Care Center): 4.1 out of 5 stars (14 reviews)
Patients praise
- Friendly and caring staff and doctors
- Clear explanations of health information
- Short wait times reported by some patients
- Positive experiences with pediatric care
Common complaints
- Difficulty with call center and appointment responsiveness
- Issues with prescription refill processing
- Recent lawsuits against a major regional provider (Mountain Comprehensive Care) alleging fraudulent billing practices and a hostile work environment
"The staff is friendly enough but for some reason can’t send in prescription refills properly... It shouldn’t be that hard to get your every day maintenance prescriptions."
— Birdeye / LocalityBiz review"I love the doctors, but the call center could use some work because I called them 30 minutes before closing and they told me to hold... I waited almost an hour before I realized that they had closed and no one said anything."
— LocalityBiz review"Dr.Shelly Butler is amazing, and so caring. She makes you feel so comfortable, and so easy to talk to, and she really listens."
— LocalityBiz reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- [PDF] community health needs assessment — Sep 19, 2025
- Hutchison providing care for women’s health needs at ARH | Middlesboro News — Nov 26, 2025
- ARH breaks ground on cancer & ambulatory center | Middlesboro News — May 11, 2026
- New $54M cancer and outpatient care center coming to Middlesboro ARH Hospital — May 6, 2026
Information sourced from the clinic's website as of July 11, 2026.
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