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Clinic Type

Primary Care

Address

473 N. 12th St., Middlesboro, KY 40965

Phone

+1 606-302-5116

Email

lucasfamilymedicine@gmail.com

Opening Hours

Monday–Friday 8:00 AM – 5:00 PM; Saturday and Sunday Closed

Telehealth

TeleVisits available

Emergency Care

Emergency services available via 911 coordination

Services Offered

  • Primary care
  • Family medicine
  • General health care for all ages

Technology & Equipment

  • healow patient portal
  • healow mobile app
  • healow login
  • ecwcloud portal

Team

  • Dr. Elizabeth Lucas, Doctor (Family Medicine) — Physician/Doctor

Insurance & Payment

  • Advantage Health
  • Anthem Blue Cross Blue Shield
  • Aetna
  • Cigna
  • Health Net
  • UnitedHealthcare

Sources indicate listed providers accepted; no full payer list available.

Online patient portal payments via healow

Languages Spoken

  • English

FAQs

What are the office hours?

Monday–Friday 8:00 AM – 5:00 PM; Saturday and Sunday Closed

Need help logging in?

Call us at 606-302-5116

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Facebook: 92% recommended (9 reviews)
  • Healthgrades: 3.0/5 stars (2 reviews)
  • WebMD Care: 3.0/5 stars (7 reviews)

Patients praise

  • Accessible care (walk-ins welcome)
  • Professionalism and care shown to some families
  • Readiness to answer questions and address concerns

Common complaints

  • Reports of rude behavior by staff/provider
  • Perceived lack of care for patients

"Dr. Lucas has always went above and beyond for me and my family. She answers any question or concerns I've ever had. she is the best around."

Lucas Family Medical Clinic Official Website

"I don't recommend going to see Elizabeth. She's rude and she doesn't care about her patients. Plenty of patients have had bad experiences at her office."

Birdeye Reviews

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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