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Clinic Type

Rural Health Clinic

Address

Middlesboro, KY

Phone

606-248-5322

Email

forhp@hrsa.gov

Opening Hours

Fri: 9:00 AM – 6:00 PM; other hours not specified

Services Offered

  • Primary care
  • Outpatient services
  • Preventive care
  • Chronic disease management

Insurance & Payment

Languages Spoken

FAQs

What are the hours of operation?

Mon-Fri: 9:00 AM – 6:00 PM; Sat-Sun: 10:00 AM – 4:00 PM.

What is the full street address?

125 Lothbury Avenue, Middlesboro, KY.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.1/5 (14)

Patients praise

  • Appreciation for specific doctors (e.g., Shelly Butler, Radwa Omar)
  • Friendly staff in-person
  • Efficient visit times for some patients
  • Quality medical care and understanding of patient needs

Common complaints

  • Difficulties with prescription refill processes
  • Poor responsiveness from the call center
  • Long hold times

"The staff is friendly enough but for some reason can’t send in prescription refills properly. I saw them of the 8th of June and a month later still haven’t got all my refills called in..."

Birdeye / LocalityBiz reviews

"Dr.Shelly Butler is amazing, and so caring. She makes you feel so comfortable, and so easy to talk to, and she really listens."

Birdeye / LocalityBiz reviews

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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