SSM Health Urgent Care
Urgent Care • Middleton, WI
Clinic Type
Urgent Care
Address
752 N. High Point Road
Phone
608-250-1525
community.benefits@ssmhealth.com
Opening Hours
7:00 AM - 7:00 PM
Telehealth
SSM Health Express Virtual Care
Emergency Care
911, nearest emergency room
Services Offered
Insurance & Payment
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Please contact your insurance company if you have questions regarding how Urgent Care services are identified on claims.
Languages Spoken
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FAQs
What services are offered at this Urgent Care location?
Non-life-threatening injuries and illnesses that require immediate or urgent medical attention.
What type of care do I need?
Learn about virtual options
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- UrgentCareMap: 2.8 out of 5 stars (110 reviews)
- Apple Maps/Yelp integration: 3.0 out of 5 stars (2 reviews)
Patients praise
- Some patients reported kind and supportive staff interactions
- Instances of efficient, timely, and organized care for specific visits
- Clean and well-maintained facilities reported by some patients
Common complaints
- Billing issues, including unexpected charges and difficulties with insurance coverage
- Dissatisfaction with staff attitude and perceived lack of empathy or respect
- Long wait times and concerns regarding understaffing
- Complaints about medical decision-making and diagnostic quality
- Poor communication between clinic departments
"Went in twice to urgent care and had a terrible experience both times... They then charged me $1,100 for this test. I do not recommend this place unless you want to go bankrupt and still feel awful."
— LocalityBiz reviewer"Not sure why this clinic has so many negative reviews. I went in for flu symptoms and they did a fantastic job. Clean, sanitized, orderly facility... staff were friendly and helpful."
— LocalityBiz reviewer"Patient billing is a nightmare and the phone support is poor. No one available in the clinic to resolve balance/payment issues. Been dealing with this for almost a year, while they confirm a credit balance they won't refund it."
— LocalityBiz reviewerSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- SSM Health Facilities Closing Due to Blizzard Warning - SSBCrack News — Mar 16, 2026
- SSM Monroe’s Express Clinic to move, be renamed as Urgent Care - Monroe Times — May 1, 2026
- Considering online health care? Here’s what to know. | SSM Health — Dec 10, 2025
- Summer eye safety: Protecting your vision from UV damage | Time for Kids | channel3000.com — Jun 16, 2026
- Care at Your Fingertips | BRAVA Magazine — Nov 11, 2025
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Middleton
UnityPoint Health – Meriter Middleton Clinic is one of the primary care locations within the Meriter system. It is part of UnityPoint Health – Meriter’s network of clinics that includes DeForest-Windsor, Fitchburg, McKee, Monona, Stoughton, and West Washington clinics. The Middleton Clinic provides primary care services as a member of the Meriter/multi-site care system in the Madison, WI area.
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