Middlesex Health Center for Behavioral Health
Behavioral Health • Middletown, CT • Since 1904
About
Middlesex Health in Middletown, CT offers comprehensive mental health services among its broad spectrum of care. As a nonprofit health system and Mayo Clinic Care Network member, it provides integrated clinical programs across primary care, behavioral health, and hospital services. Key mental health-related offerings include behavioral health services, diagnostic evaluation, and access through its network of primary care physicians and specialty services. The system operates Middlesex Hospital (275 beds) with multiple emergency departments and urgent care centers, leveraging advanced technology to deliver higher-quality, safer care and a better patient experience. Contact: info@midhosp.org or call 860-358-6000 for information on available mental health programs and referrals.
Clinic Type
Behavioral Health
Address
28 Crescent St., Middletown, CT 06457, US
Phone
860-358-6000
Volunteerservices.mh@midhosp.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
If this is an emergency, dial 211. Mobile crisis is available 365 days a year, 24/7 for children and adults.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What services does Middlesex Health Mental Health Services provide?
We provide complete inpatient and outpatient services for children, adolescents, and adults related to mental and emotional health, substance abuse and recovery, identity, and more.
Is mobile crisis available?
Yes, mobile crisis is available 365 days a year, 24/7.
What should I do in an emergency?
If this is an emergency, please dial 211.
What is mobile crisis and when is it available?
Mobile crisis is available 365 days a year, 24/7, for children and adults. A licensed mental health clinician will intervene in situations with imminent risk or danger to self or others and can meet in the home, at school, or at other community sites.
What outpatient services are offered for adults?
Adult Outpatient Services program specializes in psychiatric evaluation, medication management, psychological testing, individual therapy, and group therapy.
What is the goal of Intensive Outpatient Services?
To provide individualized care focused on treating the whole person—mind, body, and spirit—with the goal of decreasing symptoms and promoting recovery.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Addiction Resource: 8.3/10 (Addiction Resource) (Not explicitly stated)
- U.S. News & World Report: 3/5 (Patient Experience Score) (Not explicitly stated)
- WebMD (for a specific provider): 5/5 (7 ratings)
- Real Patient Ratings (for a specific provider): 4.9/5 (77 reviews (for a specific provider))
Patients praise
- High levels of patient satisfaction with individual provider care and clinical competence
- Patients report feeling listened to, understood, and supported by specific mental health practitioners
- Strong performance in official quality and satisfaction metrics reported by state oversight bodies
Common complaints
- Concerns regarding administrative and front-desk staff professionalism
- Reports of perceived dismissiveness or lack of empathy from some providers
- Issues with appointment scheduling and strict policies
"I wish they could clone Nancy Leake, or that i could take her home. she radiates care and true concern. Always on your side, never forgets what's important to you..."
— WebMD Patient Review"Patients consistently praise Stephanie Reilly for her thoroughness, knowledge, and compassionate, supportive care. Many feel refreshed, happy, understood, and important..."
— Real Patient Ratings Summary"Very unprofessional and unfriendly front desk staff!!!! I called to make a prenatal visit and the receptionist was so rude..."
— Birdeye Review (Middlesex Health practice)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Find Healing and Wellness at The Burris Center for Integrative Medicine // Middlesex Health — Feb 12, 2026
- New Hall of Fame at Middlesex Health's Annual Hospice Golf Tournament // Middlesex Health — Sep 25, 2025
- Golf Offers Women Powerful Health Benefits On and Off the Course // Middlesex Health — Sep 10, 2025
- Learn the history of goPINK+, supporting patients at Middlesex Health Cancer Center // Middlesex Health — Sep 4, 2025
- middletowneye: Simon Accepts Advocacy Award — May 13, 2026
Information sourced from the clinic's website as of July 11, 2026.
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