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About

University Otolaryngology Head & Neck Surgery Inc. is a private medical practice based in Wakefield, Rhode Island, with 4 offices nationwide (RI and Providence). Established in 1969, it specializes in otolaryngology for patients of all ages and maintains a small team (about 6 employees). Key details: - Services: Otolaryngology/ENT care - Locations: Wakefield and Providence, RI (4 offices total) - Contact: main phone numbers on site - Web presence: about 7k monthly visits; strong US focus - Reviews: employer rating 3.5/5 (2 reviews), with relatively lower scores for Compensation and Culture - Notable: Offers patient-facing healthcare information and provider services within healthcare categories If you’re evaluating Middletown-area options, this page confirms University Otolaryngology operates in Rhode Island with multiple offices and provides ENT care, but doesn’t list Middletown-specific services. For feel-good guidance on finding local care, consider checking local patient reviews, confirming whether they treat Middletown patients, and comparing nearby ENT providers for availability and appointment options.

Clinic Type

Ear, Nose, and Throat (Otolaryngology)

Address

116 MAIN ST, Wakefield, Rhode Island 02879, us

Phone

4018858484

Email

htaylor@univoto.net

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Team

  • Charles M. Ruhl, MD — MD-General Otolaryngologist
  • Dr. Brian Duff — Hearing Loss Solutions
  • Robert Cox — Provider (New)

Insurance & Payment

Languages Spoken

Social Media

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (ENT and Allergy Associates - Middletown): 4.3 out of 5 stars (214 reviews)
  • WebMD (Dr. Mark Driver): 5 out of 5 stars (33 ratings (20 reviews))

Patients praise

  • High quality of clinical care and physician expertise
  • Compassionate and attentive bedside manner
  • Effectiveness of treatments for chronic conditions
  • Helpful audiology services

Common complaints

  • Difficulty scheduling or rescheduling appointments
  • Long hold times when calling the office
  • Issues with insurance verification/communication
  • Negative interactions with office staff or management
  • Wait times for appointments and test results

"Dr. Duff is great, he was able to resolve a chronic condition I had and made a huge improvement in my quality of life. I wish I found him years ago."

Loc8NearMe (University Otolaryngology)

"Dr. Driver is a gentle, kind and considerate physician who spends the time with his patients and makes sure they understand their diagnosis, and includes them in their treatment plan."

WebMD (Dr. Mark Driver)

"Although the doctors seem caring and good at their jobs its an absolute nightmare to make or schedule an appointment. Nightmare."

LocalityBiz (ENT and Allergy Associates - Middletown)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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