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About

Kettering Health is a nonprofit health system based in Kettering, Ohio, formed from the 1999 merger of Kettering Medical Center and Grandview Medical Center. It operates hospitals, stand-alone ERs, clinics, and Kettering College, with a network-wide focus on Christ-centered care. Key points for Middletown, OH: - Part of the Kettering Health network; Middletown residents may access network hospitals and clinics through the Kettering Health Medical Group. - Headquarters: Kettering, OH; serves the broader Miami Valley region with multiple locations in Ohio. - Services: Hospitals, emergency departments, clinics, and medical education via Kettering College. - Size: Approximately 12,000+ employees and 2,100 physicians across the network (varies by year). - Contact: General inquiries line listed for the network: 937-395-3963 or related helplines for patient services. If you’re seeking Middletown-specific facilities or services, consider checking the Kettering Health Medical Group directory for Middletown-affiliated clinics or the nearest Kettering Health hospital, or contact their main line for location-specific guidance.

Clinic Type

Emergency Medicine

Address

6147 West OH-122, Middletown, OH 45005

Phone

15132613400

Email

Opening Hours

Open 24 Hours, 7 Days a Week

Emergency Care

Available 24/7 emergency services

Services Offered

  • Emergency Medicine
  • Emergency Care
  • 24/7 Emergency Center
  • Stroke Center (ACHC certified)
  • Primary Stroke Center
  • Lifesaving emergency services
  • Urgent and emergent care services

Technology & Equipment

  • Emergency Medicine
  • Stroke Center
  • 24/7 ER

Insurance & Payment

Languages Spoken

  • English

FAQs

What services are offered at Kettering Health Middletown Emergency Center?

Emergency Center ready 24/7 to provide lifesaving care; ACHC-certified primary stroke center.

What are the hours of operation?

Open 24 Hours | 7 Days a week

Where is Kettering Health Middletown located?

6147 West OH-122 Middletown, OH 45005

Awards & Accreditations

  • ACHC Primary Stroke Center certification
  • The Accreditation Commission for Health Care (ACHC) has certified us as a primary stroke center.
  • Stroke Program Receives National Recognition Across Sixteen Service Lines
  • Kettering Health Nationally Recognized for High-quality Stroke Care

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (aggregating Google reviews): 4.6 out of 5 stars (1,325 reviews (aggregated via Birdeye))

Patients praise

  • Friendly, compassionate, and professional nursing and medical staff
  • Clean, modern, and aesthetically pleasing facility environment
  • Quick service and efficient check-in processes for some patients
  • Effective medical care and clear explanations for procedures like diagnostics or stitches
  • Welcoming and supportive atmosphere reported by many patients

Common complaints

  • Communication errors and administrative/billing mistakes (e.g., medical records/charts, spelling errors)
  • Long wait times or perceived inefficiencies in patient processing
  • Negative interactions with front-desk or administrative staff (rude or unhelpful behavior)
  • Perceived lack of care, competence, or attentiveness from medical staff during visits
  • Inconsistencies in medical record-keeping or follow-up procedures (e.g., lost lab results, duplicate paperwork)

"I was helped fast. And everyone are so nice and really really helpful. I recommend this place."

Birdeye (Patient Review)

"The doctors and nurses were great, Registration refused to fix what they messed up by putting my name in Their system wrong spelling everything was wrong now MY CHART is all messed up."

Birdeye (Patient Review)

"Over the years, they have mixed up my records with other people, have failed to order tests, failed to issue referrals, issued referrals for the wrong body part."

Trustpilot (Patient Review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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