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About

Middlesex Health is a nonprofit health system headquartered in Middletown, CT (founded 1904). It includes Middlesex Hospital (275 beds) and two Middlesex Health Cancer Center locations, plus three emergency departments and two urgent care centers, serving Middlesex County and Connecticut shoreline communities. The system is a Mayo Clinic Care Network member and emphasizes innovative technology, safety, quality, and patient experience. Key facts: - Location: Middletown, Connecticut, United States - Establishment: 1904 - Network: Middlesex Hospital + cancer centers + multiple primary care and specialty services - Size: ~1,232 employees; 275-bed hospital - Focus: High-quality, patient-centered care with a broad range of services - Contact: info@midhosp.org | 860-358-6000 User’s specific interest: Middlesex Health Family Medicine – Middletown - Located in Middletown, CT, part of the Middlesex Health system, offering family medicine services (residency program mentioned as a point of training for future family physicians in the Middletown area). For appointments or details, contact the system’s main lines or visit the Middlesex Health Family Medicine/Middletown pages.

Clinic Type

Family Medicine

Address

90 South Main Street, Middletown, CT 06457

Phone

860-358-6300

Email

Volunteerservices.mh@midhosp.org

Opening Hours

Wed 9:00 am - 5:00 pm; Tue 9:00 am - 7:30 pm; Mon 7:30 am - 5:00 pm; Sat 9:00 am - 12:00 pm; Fri 9:00 am - 5:00 pm; Thu 9:00 am - 7:30 pm

Services Offered

  • Family medicine
  • Primary care
  • Comprehensive family medicine care
  • Resident physicians
  • Acute care APRNs
  • Nurses
  • Medical assistants
  • Front office staff

Team

  • Michelle A. Cardona — MD, MPH
  • Cliff M. O'Callahan — MD, PhD
  • Aysegul Ozbek — MD
  • Christina A. Shenko — MD
  • John Williams, MSMEd — MD
  • Suleiman Abiola — MD
  • Jessica Cerdeña — MD, PhD
  • John Cerrone — MD
  • Matthew C. Desir — MD
  • Stacey Durr — FNP-BC
  • Megan Fainer — MD
  • Henry Guo — DO
  • Anjana Gupta — MD
  • Brandon Hudik — MD
  • Michael J. Kalinowski, Dip ABLM — MD
  • Veronica G. Mansfield — APRn, DNP
  • Keely Martin — FNP-BC
  • Shyan Organ — MD
  • Jennifer Pons — APRN
  • Corinne Rivard — DO
  • Dina Roche — MD
  • Jerilyn Williams — MD

Insurance & Payment

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Languages Spoken

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FAQs

What services are offered?

Comprehensive family medicine care provided by doctors, residents, and acute care APRNs.

Where are the offices located?

Middletown location at 90 South Main Street; offices also in East Hampton and Portland.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye/Google: 2.5/5 stars (based on 24 reviews) (24 reviews)
  • MedicalGroup Reviews: 2.2/5 stars (9 reviews)

Patients praise

  • Some patients found individual doctors and nurses to be kind, helpful, and knowledgeable
  • Some long-term patients felt well-cared for by specific primary providers

Common complaints

  • Difficulties with phone communication and reaching staff
  • Long wait times for appointments and during visits
  • Issues with timely follow-ups on lab results and test findings
  • Frustrations with billing and scheduling policies
  • Some patients reported poor bedside manner from certain providers

"The doctors and nurses are super nice! The level of care is great! However, horrible communication. Don't bother trying to call and speak to a receptionist."

— LocalityBiz review

"Not sure why this place has such negative reviews. I love going here as my primary care provider. Everyone there is so nice, from the receptionists, to the medical assistants, APRNs and doctors."

— Birdeye review

"The epitome of why People hate Doctors. Sadly I used to like this place... The billing department of this establishment is exceptionally rude and not helpful in the least."

— MedicalGroup Reviews

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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