Middlesex Health Family Medicine
Geriatric Medicine • Middletown, CT • Since 1904
About
Middlesex Health is a nonprofit health system headquartered in Middletown, CT (founded 1904). It includes Middlesex Hospital (275 beds) and two Middlesex Health Cancer Center locations, plus three emergency departments and two urgent care centers, serving Middlesex County and Connecticut shoreline communities. The system is a Mayo Clinic Care Network member and emphasizes innovative technology, safety, quality, and patient experience. Key facts: - Location: Middletown, Connecticut, United States - Establishment: 1904 - Network: Middlesex Hospital + cancer centers + multiple primary care and specialty services - Size: ~1,232 employees; 275-bed hospital - Focus: High-quality, patient-centered care with a broad range of services - Contact: info@midhosp.org | 860-358-6000 User’s specific interest: Middlesex Health Family Medicine – Middletown - Located in Middletown, CT, part of the Middlesex Health system, offering family medicine services (residency program mentioned as a point of training for future family physicians in the Middletown area). For appointments or details, contact the system’s main lines or visit the Middlesex Health Family Medicine/Middletown pages.
Clinic Type
Geriatric Medicine
Address
Middlesex Health Family Medicine, Middletown (also East Hampton and Portland offices)
Phone
860-358-6300
Volunteerservices.mh@midhosp.org
Opening Hours
Mon 7:30 am - 5:00 pm; Tue 9:00 am - 7:30 pm; Wed 9:00 am - 5:00 pm; Thu 9:00 am - 7:30 pm; Fri 9:00 am - 5:00 pm; Sat 9:00 am - 12:00 pm
Services Offered
Team
Insurance & Payment
—
Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye, Medicals-Health: 2.2 to 2.5 stars across multiple platforms (Typically ranges from single digits to around 24 reviews per platform)
Patients praise
- Compassionate and nice medical staff (doctors, nurses, APRNs)
- Individual doctors praised for being attentive and smart
Common complaints
- Poor communication and difficulty reaching the office by phone
- Long wait times for appointments and while at the office
- Issues with follow-ups regarding lab results and medical records release
- Rude or unprofessional staff interactions
- Scheduling and billing department complaints
"The doctors and nurses are super nice! The level of care is great! However, horrible communication. Don't bother trying to call and speak to a receptionist. You'll be waiting for at least 30 minutes or more."
— LocalityBiz Review"The billing department of this establishment is exceptionally rude and not helpful in the least."
— Medicals-Health ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Mary Elizabeth Van Siclen, MD - Family Medicine Doctor in Middletown, CT — Jun 11, 2026
- Building a Better Tomorrow: Middlesex Health Enters a New Era of Growth and Innovation // Middlesex Health — Oct 13, 2025
- Marissa L. Goodnight, APRN | Crescent St. OB/GYN | Middlesex Health // Middlesex Health — Nov 11, 2025
- New Hall of Fame at Middlesex Health's Annual Hospice Golf Tournament // Middlesex Health — Sep 25, 2025
- Colleen F. Gardner, MD | Crescent St. OB/GYN | Middlesex Health // Middlesex Health — Sep 26, 2025
Information sourced from the clinic's website as of July 11, 2026.
More geriatric medicine clinics in Middletown
Northeast Medical Group (nonprofit, founded 2010) provides comprehensive healthcare services across multiple specialties, including geriatrics and aging-related care. Headquartered in Bridgeport, CT, with a presence in Stamford, Trumbull, and Bridgeport (4 offices total). Services encompass family and internal medicine, pediatrics, cardiology, radiology, urgent/ walk-in care, and a broad range of specialties. Revenue about $42.1M; employs around 266 staff. Note: Middletown-specific geriatrics/aging services aren’t explicitly listed on the page, but the group offers geriatric and related medical care within its broad service lines. For Middletown-specific details, contacting the organization or checking their Middletown outreach would be advisable.
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
See other geriatric medicine clinics in Middletown, or search the full directory by insurance, ratings, and more.