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About

Access Counseling Services is a private mental health care practice based in Middletown, Ohio (HQ: 4464 S Dixie Hwy, Middletown, 45005). Key details: - Status: Active, 35 employees, annual revenue: approx. $4.61M. - Services: Psychiatric therapy and mental health services (Director of Trauma, EMDR-trained leadership; AOD services). Hiring notes indicate Masters-level therapists for office-based and school-based roles. - Presence: United States (primary), with additional presence in the United Kingdom and Argentina. - Leadership: Julia Pellegrini LPCC-S (Director of Trauma services), Brandy Slavens (Sr. Executive Director of Operations), Stephen Cahill (Director of AOD Services), Mariah Bingham (Clinical Director of Adult Services & Performance Improvement). - Online: Website accesscounselingservices.com; modest web traffic (approx. 399 monthly visits; US-dominant). - Workforce mix: Diverse departments (Medical, Consulting, Legal, Education, HR, Admin, Finance, Operations, Project Management). Salary examples include Clinical Counselor (~$65.7k/year) and Contract Therapist (~$81.2k/year). - Employee sentiment: Employer rating 2.7/5 based on 7 reviews (categories: Work-Life, Compensation, Culture, Career around 2.3–2.7 each). If you’re seeking specific info on services, locations, or job opportunities at Access Counseling Services in Middletown, this page confirms the HQ address and that Masters-level therapists are actively being hired for office and school-based roles.

Clinic Type

Mental Health

Address

4464 S Dixie Hwy, Middletown, OH 45005, USA

Phone

(513) 649-8008

Email

acsinternship@acscounseling.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • psychiatric therapy
  • medication management
  • play therapy
  • social skills groups
  • anger management
  • substance abuse
  • family therapy
  • couples counseling
  • school-based counseling
  • domestic violence treatment
  • other mental health services

Insurance & Payment

Languages Spoken

FAQs

What forms are available for digital intake?

The site mentions electronic intake forms that can be submitted to the intake department prior to arrival.

What documents are needed at arrival for an appointment?

Completed paperwork, a copy of personal identification card/Driver's License, and most recent health insurance card.

If referred by the Court, what additional document is required?

A copy of the court order.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • BirdEye: 2.8 out of 5 stars (113 reviews)
  • Rehab.com: 3.09 out of 5 stars (89 reviews)
  • Recovered.org TrustScore: 3.46 out of 5 stars

Patients praise

  • Some patients report finding the care helpful and transformative
  • Some staff members described as caring, compassionate, and knowledgeable

Common complaints

  • Reports of miscommunication and administrative errors regarding court-mandated programs or progress reporting
  • Concerns about record-keeping, including lost records or difficulty scheduling appointments
  • Disagreements or concerns regarding medication management processes and provider protocols
  • Feeling unheard by staff or therapists

"Clients have complained about miscommunication at the site and describe certain therapists as not being clear in their reporting and endangering the freedom of clients in court mandated programs. Some clients also complain about not feeling heard by their therapists, while others dislike the medication management process."

AddictionTreatmentServices.com

"Others, however, praise the care they have received and describe their therapists and administrative staff as caring, compassionate, and knowledgeable. Many past patients say that the program and the caring staff have helped them change their lives."

AddictionTreatmentServices.com

"I went in for classes I had to do for probation 2 years ago. Come to find out they didnt send in any of my progress to my po. And told me I was done with my classes. So I ended up having a warrant because of all the miscommunication from this place."

LocalityBiz user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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