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About

Rhode Island Eye Institute (RI Eye Institute) is a private ophthalmology practice with 5 offices in the U.S., including Providence and Middletown, RI. They offer services in cataracts, LASIK, retina, glaucoma, and general ophthalmology. The organization is headquartered in Providence and operates as a small, private company with about 9 employees and reported annual revenue of $10 million. Current web data shows a strong online presence with high pages-per-visit and a low bounce rate, though employer reviews are mixed (2.1/5). If you’re specifically seeking Middletown, RI options, RI Eye Institute primarily lists Providence locations; Middletown is not shown among their current offices in the provided highlights. For Middletown-specific care, consider contacting their Providence offices or checking if a Middletown address/affiliate exists beyond the listed locations.

Clinic Type

Ophthalmology / LASIK Center

Address

Providence, RI and four locations in Rhode Island and southeastern Massachusetts (Providence, East Providence, Fall River, South Kingstown)

Phone

+1-401-249-0991

Email

Regina.Gurvich@ReFocusEye.com

Opening Hours

Monday–Friday 8 am–5 pm; Saturday Closed; Sunday Closed

Emergency Care

eye emergencies

Services Offered

  • Ophthalmology
  • LASIK
  • PRK
  • refractive lens exchange
  • cataract and refractive surgery
  • pediatric eye care
  • glaucoma care
  • eye emergencies
  • optical/eyewear
  • contact lenses
  • pediatric eye exams
  • nearsightedness farsightedness astigmatism correction

Technology & Equipment

  • excimer laser
  • femtosecond laser
  • corneal topography
  • pachymetry
  • wavefront analysis

Team

  • Dr. Elliott Perlman, fellowship-trained in ophthalmology (LASIK since 1994) — LASIK surgeon / ophthalmologist
  • Dr. Christopher Newton, refractive surgery fellowship, University of Minnesota — refractive surgery specialist
  • Dr. Jane Cook, Bascom Palmer fellowship — refractive surgeon

Insurance & Payment

  • Not specified on page

Online pay available at https://rieyeinstitute.com/ema/pay/ via tel/online portal; in-person payment options not specified

Languages Spoken

  • English
  • Spanish
  • other languages not specified

FAQs

What are the ages for eye exams?

Eye exam guidelines for every age are available at the Eye Exam Guidelines for Every Age page.

How can I get an appointment or contact the clinic?

Appointment requests can be made via the appointment request form; contact via listed phone numbers per location.

Do you offer optical services?

Yes, there is an Optical department as listed on the site.

Where are the clinic locations?

Providence, East Providence, Fall River, and South Kingstown.

Do you treat pediatric patients?

Yes, pediatric eye conditions and pediatric eye exams are covered.

Awards & Accreditations

  • 4.6-star average rating on Google (from 1,800+ reviews)

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • myvision.org (Providence office aggregate): 4.1 / 5 (625 reviews) (625)
  • Google (site-wide / institute): 4.6-star average (1,800+ reviews)
  • Google (Providence office): 4.5-star rating (950+ reviews (Providence office))
  • Wheree.com (review summary): generally positive overall sentiment (no numeric rating shown in snippet)

Patients praise

  • Skilled/competent doctors and high-quality clinical care
  • Caring and professional staff; friendly front desk and helpful communication
  • Thorough explanations and patients feeling valued despite minor issues

Common complaints

  • Poor customer service and dismissive/curt communication (phone/in-person)
  • Long waiting times and administrative/appointment inefficiencies (overbooking, scheduling errors, delays)
  • Billing-related concerns / unexpected charges for additional tests

"“The clinical team, including the surgeons... are praised for their high-quality care and expertise.”"

myvision.org directory page for Rhode Island Eye Institute – Providence Office

"“Despite the competent clinical care, the patient experience suffers due to... administrative inefficiencies. Overbooking leading to extended wait times, scheduling errors...”"

myvision.org directory page for Rhode Island Eye Institute – Providence Office

"“Overall, visitors report a welcoming environment where clear communication and compassionate care are prioritized...”"

wheree.com review summary

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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