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Middlesex Hospital Primary Care, Inc. is a physician office within Middlesex Health offering skilled primary care and diagnostic/treatment services. Headquartered in Durham, CT, the organization has 1 employee and operates in the Hospitals and Health Care industry. Contact: 860-358-4808. Website: middlesexhealth.org/primary-care-network/middlesex-health-primary-care.

Clinic Type

Pediatrics

Address

East Hampton, Middletown, and Portland, CT

Phone

860-358-4870

Email

Volunteerservices.mh@midhosp.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Pediatrics
  • Care for children and young adults from birth to age 21
  • Well-child visits
  • Developmental monitoring
  • Head-to-toe physical exams
  • Primary care and family medicine
  • Mayer Center services for developmental challenges
  • Pediatric referrals to primary care providers

Team

  • Middlesex Health Family Medicine team, Board-certified pediatricians; faculty and resident physicians — Pediatrics/Family Medicine physicians

Insurance & Payment

Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 2.5 stars (24 reviews)

Patients praise

  • Patients frequently report that individual doctors and nursing staff are kind, caring, and thorough
  • Several patients express long-term satisfaction with the quality of care received
  • Specific mentions of doctors being active listeners who strive to find solutions

Common complaints

  • Significant communication issues, particularly difficulty reaching receptionists via phone
  • Long wait times for appointments and while at the office
  • Lack of timely follow-up regarding lab results, imaging, and prescription refills
  • Some patient reports of feeling ignored or facing administrative obstacles

"The doctors and nurses are super nice! The level of care is great! However, horrible communication. Don't bother trying to call and speak to a receptionist."

LocalityBiz / Chamber of Commerce

"They have serious communication problems. Dont answer phone or return calls. Even my pharmacy says they put in refill requests and are ignored."

LocalityBiz / Loc8NearMe

"Met with Dr. Organ and she’s the sweetest lady ever. She’s very kind and an active listener. Unlike a lot of doctors, she put effort into understanding my problems and took initiative into finding me a solution."

LocalityBiz

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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