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About

Centerpoint Health is a nonprofit, federally qualified health center serving Middletown, Franklin, and surrounding areas in Ohio. It offers medical, dental, and behavioral health services, with an in-house pharmacy. The Middletown location is one of six offices nationwide, aiming for accessible, patient-centered, affordable care for all ages. Key Middletown details: address at 231 N Breiel Blvd, Middletown, OH 45042; part of a 37-employee organization with HQ in Franklin, OH (333 Conover Drive, Franklin). Founded in 2014, annual revenue listed as $1–5 million.

Clinic Type

Pediatrics

Address

231 N Breiel Blvd, Middletown, OH 45042

Phone

513-318-1188

Email

info@centerpointhealth.org

Opening Hours

Medical Clinic Hours: Monday 9:00-5:00; Tuesday 9:00-5:00; Wednesday 9:00-6:30; Thursday 8:00-5:00 (opens at 9:30 a.m. on the first and second Thursdays of each month); Friday 9:00-2:30; Saturday 9:00-12:30 Pediatric Urgent Care; Sunday Closed

Services Offered

  • Pediatrics
  • Pediatric Urgent Care

Insurance & Payment

Languages Spoken

FAQs

What are the clinic hours?

Medical Clinic Hours: Monday 9:00-5:00; Tuesday 9:00-5:00; Wednesday 9:00-6:30; Thursday 8:00*-5:00; Friday 9:00-2:30; Saturday 9:00-12:30 (Pediatric Urgent Care); Sunday Closed. The center opens at 9:30 a.m. on the first and second Thursdays of each month.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Vitals and WebMD: No public average rating available on major provider directories (Vitals, WebMD) (0 reviews on Vitals and WebMD)
  • Yelp: Very low (anecdotal based on limited reviews) (3 reviews)

Patients praise

  • high patient satisfaction rates reported in internal 2022 surveys regarding staff friendliness and helpfulness
  • patients noted that providers listened, answered questions, and spent enough time with them
  • availability of affordable, integrated primary care and behavioral health services for underserved communities

Common complaints

  • difficulty reaching staff by phone and getting call-backs
  • reports of rude customer service interactions
  • concerns regarding appointment availability for new patients
  • employee reports of mismanagement and lack of feedback channels

"They don't call people back. I called for help and they said they would get me in the next day and ner did gonna wait and ..."

Yelp review

"lady on the phone was extremely rude and essentially told me they wont take me because I am not a patient already."

Google review via BirdEye

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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