Pediatrics Primary Care - | Crystal Run Healthcare
Pediatrics • Middletown, NY • Since 1996
About
Crystal Run Healthcare is a private, multi-specialty medical group headquartered in Middletown, NY, with 14 offices in the Hudson Valley and Catskills. Founded in 1996 and now partnered with Optum, the organization offers a broad range of services across 50+ specialties, including pediatrics and primary care. The system emphasizes value-based care and community well-being, staffed by 375+ physicians/APCs and about 380 employees. For pediatrics and general primary care for children, Crystal Run provides pediatric primary care alongside family/internal medicine with a patient-centric approach. Main contact: 845-703-6999. Offices include Middletown HQ at 155 Crystal Run Road and other locations in Warwick, Goshen, and Rock Hill, NY.
Clinic Type
Pediatrics
Address
100 Crystal Run Road Middletown, NY 10941 United States; 300 Crystal Run Road Middletown, NY 10941 United States; 855 Route 17M Monroe, NY 10950 United States; 1200 Route 300 Newburgh, NY 12550 United States; 61 Emerald Place Rock Hill, NY 12775 United States; 2 Centerock Road West Nyack, NY 10994 United States
Phone
845.703.6999
noreply@optum.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Insurance, Cash, Credit/Debit
Languages Spoken
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FAQs
What services are provided by PCPs and how do they coordinate care?
PCPs coordinate patient care where needed, whether in the office, hospital, or pediatric intensive care unit, and coordinate with specialists. They use an electronic health records system to link with any specialist in the practice for coordinated, timely care.
Awards & Accreditations
Social Media
Photos





What Patients Say
Overall sentiment across review platforms: negative
- Birdeye (Aggregate of Google reviews): 2.1 out of 5 stars (103 reviews) (103 reviews)
- Yelp: 1.5 out of 5 stars (246 reviews)
- WebMD: Not specified (low aggregate) (3 reviews)
Patients praise
- Some individual providers and nurses are described as attentive, knowledgeable, or professional
- Instances of positive experiences with specific medical procedures or staff members in certain departments
Common complaints
- Long waiting times for appointments and at the office
- Difficulties with phone communication and reaching doctors/staff
- Concerns regarding quality of care and perceived lack of empathy or compassion from providers
- Issues with billing and administrative processes
- Reports of unprofessional or rude behavior by some staff members
- Difficulties with prescription management or timely follow-ups
"I love our pediatrician and her team. Patricia Lynch is very attentive, supportive and kind. The nursing staff is always incredibly nice and patient."
— Birdeye (Review)"A new survey of patients at one of the largest health care conglomerates in the Hudson Valley is highlighting increasing concerns about the company’s quality of care... patients are highly critical of the practice’s quality and accessibility of care, as well as billing problems and customer service."
— News 12 Hudson Valley"I have never met or been treated by a doctor who was so rude to me. I will never go back... The doctor had no bed side manor, drew conclusions without an examine... He made you feel like we were taking up too much of his time."
— LocalityBiz (Review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Optum negotiating sale of some specialty practices at Crystal Run - Mid Hudson News — Jun 28, 2026
- Cynthia Boccia, OT - Occupational Therapist In Private Practice Specialist in Middletown, NY — May 14, 2026
- Lauren Yoder, DNP - Central Ohio Primary Care — Aug 7, 2025
- Sandra S. Halbruner, CRNP, DNP - Middletown, PA - Family Medicine - Book Appointment — Apr 22, 2026
- Morgan Catharine Grim, CRNP - Middletown, PA - Family Medicine - Book Appointment — Apr 28, 2026
Information sourced from the clinic's website as of July 11, 2026.
More pediatrics clinics in Middletown
Garnet Health is a nonprofit healthcare system based in Middletown, NY, serving Orange and Sullivan Counties (including Middletown, Harris, and Callicoon areas). Key points: - Services: Broad hospital and outpatient care across many specialties, with emphasis on primary care, pediatrics, cardiology, orthopedics, neurology, bariatrics, behavioral health, pulmonology, and family medicine. - Locations: Four offices/hubs in New York (Middletown area and Monticello), enabling pediatric and general care near Middletown, Harris (Monticello area) and surrounding communities. - Organization: Corporate parent to Garnet Health Medical Center – Catskills, Garnet Health Medical Center, Garnet Health Doctors, Garnet Health Urgent Care, and related foundations; nonprofit status with a focus on developing accessible local services so residents can receive care close to home. - Contact/ basics: Headquarters in Middletown, NY; main phone 845-333-1000; website garnethealth.org. If you’re specifically searching for pediatric care options in Middletown, Harris, or Callicoon: - Garnet Health offers pediatric services through its network of doctors and hospitals in the region, with ongoing expansions (e.g., OB/GYN services and other pediatric-oriented care initiatives) to improve local access for families. Consider contacting Garnet Health Doctors or Garnet Health Medical Center locations to confirm pediatric specialty availability and appointment options.
ProHealth Physicians is a private, physician-led medical group in Connecticut, part of OptumCare. Key points relevant to Pediatrics & Family Medicine in Middletown: - Organization: ProHealth Physicians, a premier primary care network with 90+ locations and more than 380,000 patients served statewide. - Leadership and model: Physician-led practice focused on high-quality, cost-effective care with strong patient-service support; part of OptumCare. - Headquarters and presence: Based in Farmington, CT, with multiple offices across Connecticut. Locations include Farmington, Burlington, Manchester, and Guilford (examples from current highlights). - Services: Primary care across family medicine, pediatrics, and related primary care specialties within the ProHealth Physicians network. - Contact / presence: Main phone listed as 860-284-5333; official site: prohealthmd.com. If you’re specifically seeking a ProHealth Pediatric or Family Medicine location in Middletown, CT, this page confirms the broader ProHealth network and CT-based footprint but does not list a Middletown office. It may be worth checking the ProHealth Physicians site or contacting the main number to confirm Middletown availability or nearest location.
Appleseed Pediatric & Adolescent Medicine is a small independent pediatric practice based in Middletown, CT. It provides evidence-based medical care for children from birth through young adulthood and operates as a 3-person partnership led by Denise Filosi, Pediatric Physician Assistant. Key details: - Location: Middletown, Connecticut - Services: Pediatric and adolescent medicine in a small practice - Practice type: Partnership; independent setting - Contact: Multiple phone numbers listed (toll-free and local) - Web presence: Website appleseedpediatrics.com; strong web metrics (monthly visits ~3.5K, low bounce rate, 6.4 pages/visit) If you’re specifically seeking a pediatrician in Middletown, this practice is a local option offering pediatric and adolescent care in a small, independent environment.
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