Middlesex Health Primary Care - Middletown
Primary Care • Middletown, CT
About
Middlesex Health Primary Care in Middletown is a physician office within the Middlesex Health system offering skilled primary care services, diagnosis, and treatment. It operates as part of the Hospitals and Health Care sector, based in Durham, CT, and lists a single employee with a contact number of 860-358-4808. The page identifies aliases such as Middlesex Hospital Primary Care, Inc., and provides basic company details and LinkedIn presence.
Clinic Type
Primary Care
Address
520 Saybrook Road, Suite N100, Middletown, CT 06457
Phone
860-358-3130
Volunteerservices.mh@midhosp.org
Opening Hours
- Wed 7:30 am - 5:00 pm - Tue 7:45 am - 5:45 pm - Mon 8:00 am - 5:45 pm - Fri 7:30 am - 5:00 pm - Thu 7:45 am - 5:45 pm
Telehealth
Virtual Visits available
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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FAQs
What services are offered at Middlesex Health Primary Care - Middletown?
The clinic provides family medicine with scheduled and same-day appointments, and Virtual Visits.
Where is Middlesex Health Primary Care - Middletown located?
520 Saybrook Road, Suite N100, Middletown, CT, 06457.
How can I book an appointment?
Appointments can be scheduled as usual; the site mentions both scheduled and same-day appointments, plus Virtual Visits.
What makes Middlesex Health Primary Care a Patient Centered Medical Home?
We are proud to be recognized as a Patient Centered Medical Home—the gold-standard for primary care.
Social Media
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What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Google reviews): 2.5/5 (24)
- U.S. News Health: 5/5 (for specific individual doctors) (Varies by doctor (e.g., 15-118 reviews))
Patients praise
- Many individual physicians and nurses are praised for being knowledgeable, compassionate, and attentive
- Some patients report positive, long-term relationships with specific providers
- High ratings for individual doctors on platforms like U.S. News Health
Common complaints
- Difficulties reaching the office by phone and long wait times for appointments
- Dissatisfaction with administrative and billing staff communication
- Reports of dismissive or rude interactions with some clinical staff
- Frustration with appointment cancellations and scheduling policies
"The doctors and nurses are super nice! The level of care is great! However, horrible communication. Don't bother trying to call and speak to a receptionist. You'll be waiting for at least 30 minutes or more."
— LocalityBiz"Dr. Levine is fantastic, and this one star review is by no means a reflection of the medical staff. However, after returning home... The billing department of this establishment is exceptionally rude and not helpful in the least."
— MedicalGroup Reviews"Not sure why this place has such negative reviews. I love going here as my primary care provider. Everyone there is so nice, from the receptionists, to the medical assistants, APRNs and doctors. They're accommodating and want to help you!"
— BirdeyeSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Mary Elizabeth Van Siclen, MD - Family Medicine Doctor in Middletown, CT — Jun 11, 2026
- Lauren H. Nichols, PA - Physician Assistant in Westbrook, CT — May 14, 2026
- Building a Better Tomorrow: Middlesex Health Enters a New Era of Growth and Innovation // Middlesex Health — Oct 13, 2025
- Golf Offers Women Powerful Health Benefits On and Off the Course // Middlesex Health — Sep 10, 2025
- Learn the history of goPINK+, supporting patients at Middlesex Health Cancer Center // Middlesex Health — Sep 4, 2025
Information sourced from the clinic's website as of July 11, 2026.
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