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Short answer: CareFirst Urgent Care operates walk-in urgent care clinics across Ohio (including Cincinnati area) with extended hours and multiple services. However, there is no listed CareFirst Urgent Care location in Middletown East, OH in their provided locations. Key points: - Services: urgent care for non-life-threatening illnesses, physicals, pre-employment screenings, COVID-19 testing, telemedicine, X-ray and lab services, immunizations, injury/illness treatment. - Hours: Open 8 a.m.–8 p.m., 7 days a week. - Locations: 23 offices nationwide (in Ohio) including Cincinnati area; no Middletown East location is listed in their current locations. - Headquarters: Anderson Township, Ohio. - Contact: 1-513-232-9100 or 1 (513) 985-2278; email montgomery@carefirsturgentcares.com. If you’re specifically looking for a CareFirst Urgent Care in Middletown (East), OH: - The site does not list a Middletown location. Consider nearby CareFirst offices in Cincinnati Metro/Greater Cincinnati area or check the site for any new Middletown openings or call the listed numbers for the closest location.

Clinic Type

Urgent Care

Address

3290 Village Drive, Franklin, Ohio 45005-5692

Phone

513-422-7703

Email

Opening Hours

Open 7 days a week 8 am to 8 pm

Telehealth

Not specified

Emergency Care

Urgent care for non-life-threatening conditions; not a dedicated emergency department

Services Offered

  • Urgent Medical Treatment
  • Wellness Services
  • Quick and Accurate Testing
  • X-ray and imaging services (in select locations)
  • Pregnancy tests
  • Basic metabolic panels
  • Glucose and hemoglobin
  • Urinalysis
  • Annual physicals for school, sports, camp and work (including DOT physicals)
  • TB screenings
  • Stitches and splinting
  • Medication refills
  • Non-life-threatening illness evaluation
  • Immediate care for sudden injuries

Technology & Equipment

  • X-ray and imaging services (in select locations)
  • DOT physicals (as part of wellness/screening)
  • rapid tests (flu, COVID-19, strep, mono)
  • basic metabolic panels
  • urinalysis

Insurance & Payment

  • We Accept All Insurance Plans
  • Including Medicare and In-State Medicaid
  • VA-authorized provider for veterans
  • All Insurance Plans
  • Medicare
  • In-State Medicaid

We accept all insurance plans including Medicare and in-state Medicaid; VA authorization noted

Self-pay, Care Savings Pass, Money-saving pass (Care Savings Pass), Insurance

Financing: Care Savings Pass; Competitive self-pay rates

Savings plan: Care Savings Pass

Languages Spoken

Pricing

  • Most visits take less than an hour
  • Open 7 days a week 8 am to 8 pm

FAQs

What time are you open?

Open 7 days a week 8 am to 8 pm

Do you accept all insurances?

Yes, we accept all insurance plans, including Medicare and in-state Medicaid. We also offer self-pay options and a Care Savings Pass.

Commitments

  • Open 7 days a week 8 am to 8 pm
  • Most visits take less than an hour
  • Walk in or schedule online to save time
  • We accept all insurance including Medicare and in-state Medicaid; self-pay rates and savings pass available

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Google (cited by Urgent Care Directory): 4.6 out of 5 stars (895 reviews)
  • Solv Health: 3.0 out of 5 stars (2 reviews)
  • Wheree: 8.8 out of 10 (Not explicitly specified)

Patients praise

  • Friendly, professional, and compassionate staff
  • Efficient check-in process and relatively short wait times for many patients
  • Clean, comfortable, and well-maintained facility environment
  • Thorough medical care and clear explanations from providers

Common complaints

  • Billing and insurance issues, including unexpected or perceived fraudulent charges
  • Poor communication, such as lack of follow-up or failure to return calls
  • Allegations of profit-focused care rather than prioritizing patient health needs
  • Long wait times for some patients
  • Failure to respond to BBB complaints

"Company took money from checking account totalling $350 without any notification. Never received a bill."

BBB Review (Windy S)

"Super easy process, friendly staff, efficient, pretty fast. I'll definitely use this urgent care again."

Patient testimonial (Tammy B)

"Totally a for profit business. No matter the illness, they want patients to register and be seen, even if patients require a higher level of care."

BBB Review (Kevin K)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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