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About

Valley Behavioral Health is a nonprofit mental health care provider founded in 1987 and headquartered in Salt Lake City, Utah. It offers individualized therapy and mental health services for adults, children, and families, with a focus on complex psychiatric, addiction, and developmental challenges. The organization operates 4 offices nationwide, led by its Salt Lake City HQ, and employs about 293 people. Key contact: main phone lines and email (taraay@valleycares.com). They describe themselves as a leading behavioral health innovator in the Intermountain West.

Clinic Type

Behavioral Health

Address

4460 S Highland Dr, Salt Lake City, Utah, US

Phone

Toll Free:(888) 949-4864 Local:(801) 263-7100 Text Us:(385) 474-8887

Email

Opening Hours

Walk-in hours available; intake screenings and assessments; crisis support via 988 Suicide & Crisis Lifeline

Emergency Care

988 Suicide & Crisis Lifeline available

Services Offered

  • Autism Services
  • Autism and Intellectual & Developmental Disability Services
  • Community Treatment and Outreach
  • Housing and Homeless Programs
  • Outpatient Treatment
  • Residential Treatment
  • Senior Services
  • Day Treatment Services
  • Outpatient Services
  • ValleyLab
  • ValleyRx
  • training and therapy focused on daily living and skills
  • restorative and supportive environment for people living with mental illness

Technology & Equipment

  • ValleyLab
  • ValleyRx

Team

  • Valley Behavioral Health team — Organization overview

Insurance & Payment

Languages Spoken

  • English

FAQs

What services does Valley Behavioral Health offer?

The page highlights services including autism and developmental disability services, community treatment and outreach, housing and homeless programs, outpatient treatment, residential treatment, and senior services.

How can I get intake or start treatment?

The intake process includes initial screenings and assessments for new clients so you can be referred to the most appropriate treatment; they offer walk-in hours for adults and children.

What should I do in a crisis?

Call the 988 Suicide & Crisis Lifeline for immediate, no-cost, confidential support.

How is Valley Behavioral Health described in Utah?

Valley Behavioral Health is described as the largest provider of mental health services in Utah, focusing on services for many who cannot afford it, supported by donors and sponsors.

How can I contact Valley Behavioral Health?

Phone numbers provided: Toll Free 1-888-949-4864, Local 801-263-7100, Text Us 385-474-8887.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.0 out of 5 stars (based on 323 reviews) (323)
  • Recovered.org: 3.85 out of 5 stars

Patients praise

  • some patients reported helpful and caring staff interactions
  • instances of effective therapy and positive therapeutic outcomes
  • praise for specific nursing and support staff members
  • clean and welcoming facilities mentioned by some reviewers

Common complaints

  • reports of administrative issues, such as service cuts and difficulty scheduling therapists
  • inconsistent quality of care and lack of personalized attention
  • complaints regarding staff professionalism, responsiveness, and communication
  • concerns about facility conditions, safety, and patient experience in inpatient units

"I have been assigned a NEW therapist. Yes... you guessed it... we WORKED it out TOGETHER. That is the therapy; that I have grown to trust for twenty four years. YAY!"

Birdeye User Review

"This place was detrimental to my mental health, and I cannot stress enough, GO SOMEWHERE ELSE... It’s obvious from the ridiculous amount of negative reviews that this place either needs to be shut down, or have a major overhaul."

Rannkly User Review

"My experience with Valley behavioral health was really good. The staff was helpful and caring. The therapy sessions were effective, and the counselors were attentive to my needs."

Trustburn User Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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