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What Patients Say

Overall sentiment across review platforms: mixed

  • Intermountain Health ProviderMatch: Average ratings for many individual providers are consistently high, often between 4.7 and 5.0 stars based on dozens to hundreds of ratings per provider. (Individual providers typically have between 30 and 800+ ratings.)
  • Better Business Bureau (BBB): 1.1/5 stars (Aggregated customer reviews for Intermountain Healthcare (corporate/system level))

Patients praise

  • High provider ratings across numerous Family Medicine practitioners (frequently 4.7-5.0 stars)
  • Transparent publication of patient experience ratings and comments for individual providers
  • Professionalism noted in some clinical care experiences despite administrative frustrations

Common complaints

  • Billing issues and perceived complexity in medical billing systems
  • Complaints regarding being charged for out-of-network services while using Intermountain facilities
  • Reports of administrative difficulties, including closed tickets without resolution and poor customer service experiences with billing departments
  • General perceptions of declining standards of care in recent years

"Billing is always a nightmare because Intermountain healthcare leases office space to other physicians that may not be within network."

BBB Customer Review

"I considered Intermountain to be the best healthcare I've received, but in the last year or so, the standard of care seems to have absolutely plummeted."

Reddit (r/SaltLakeCity)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Olympus Family Medicine is a small medical practice based in Frisco, Texas, with 10 employees and active status. They operate in the medical/healthcare sector (NAICS 62, 621; SIC 80, 801) and have three offices in the United States, including locations in Frisco, TX, and Utah. Key contact: scheduling@olympusclinic.com and phone +1 801 277 2682. While the provided highlights focus on their Frisco address, the user query mentions Utah and Midvale, suggesting a Utah presence or page highlighting “Exceptional Healthcare in Utah.” If you’re seeking Utah-specific details (e.g., services in Midvale or Utah locations), you may want to confirm the exact Utah office or visit their homepage for Utah-specific information and appointment scheduling.

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