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About

Summary: Ear, Nose & Throat (Otolaryngology) care at Billings Clinic in Miles City provides specialty ENT services within the Billings Clinic system in eastern Montana. Although Billings Clinic operates multiple campuses and affiliate locations, this entry confirms Miles City has access to ENT/otolaryngology care through the Billings Clinic network. For precise providers, services (e.g., pediatric ENT, sinus surgery, allergy, voice/swallowing), and appointment options in Miles City, contact Billings Clinic Miles City or check the main ENT/otolaryngology page for physician listings and hours.

Clinic Type

Otolaryngology (ENT)

Address

801 North 29th St, Billings, MT 59101

Phone

406-238-2500

Email

adreesen@billingsclinic.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Ear, Nose & Throat Care
  • Otolaryngology
  • ENT
  • head and neck surgery
  • voice/swallowing disorders
  • pediatric ENT
  • sinus and nasal care
  • ear care
  • throat care
  • related head and neck procedures

Team

  • Dr. Jennifer Andrus, board-certified ENT; fellowship trained in Laryngology — Otolaryngologist

Insurance & Payment

Languages Spoken

FAQs

What is ENT care at Billings Clinic?

Otolaryngology provides medical and surgical services for conditions of the ear, nose, throat, mouth, sinuses, face and related head and neck structures.

What are the appointment requirements with an Otolaryngologist in Billings?

To make an appointment with an Otolaryngologist in Billings, visit with your primary care physician to get a referral.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Billings Clinic Provider Profiles: 4.6 to 4.9 out of 5 across various ENT providers at Billings Clinic (Scores of ratings and multiple written reviews for core ENT specialists)
  • Vitals / RateMDs (Dr. Cynthia Kennedy): 4.5 out of 5 (Multiple patient reviews)

Patients praise

  • professional and knowledgeable care
  • thorough communication and explanations
  • compassionate bedside manner
  • accessible and accommodating staff
  • strong patient satisfaction for specialized ENT procedures

Common complaints

  • occasional reports of diagnostic misses
  • instances where patients felt their concerns were not fully heard or followed up on

"Dr. Key provided a treatment plan when others were only prescribing antibiotics and sending me home... I'm grateful he was the doctor that walked in the room that day!"

Billings Clinic Patient Experience Review

"Dr. Kennedy is not only EXTREMELY knowledgeable, professional and thorough but she is also VERY kind compassionate, patient and genuinely cares about my patients!"

RateMDs Patient Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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