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About

Summary: PACT (Physicians Alliance of Connecticut) is a multi-specialty medical group in southern Connecticut, led by more than 100 physician members and over 35 staff. It operates to preserve and grow independent private practices by providing extensive management services through its MSO, allowing member practices to maintain autonomy while enjoying the benefits of a larger organization. Headquarters are in Branford, CT, with 3 offices in the Branford area. The organization focuses on excellence, safety, and quality in private-practice patient care. Note: The provided material highlights Branford as HQ and general PACT structure; it does not specify a Milford, CT primary care location. For Milford-specific primary care details, you may need to consult the PACT website or contact their office directly at info@pactmd.com or (203) 488-7228.

Clinic Type

Primary Care

Address

1622 Boston Post Road, Milford, CT 06460

Phone

(203) 488-7228, Ext. 276

Email

dmontesi@pactmd.com

Opening Hours

Monday–Friday 8:30 am – 5:00 pm (Lunch 12:00–1:00 pm); Closed weekends

Telehealth

Available

Services Offered

  • Primary care
  • Comprehensive primary care services
  • Preventive care
  • Wellness promotion
  • Chronic disease management
  • Continuity of care
  • Collaborative care with specialists
  • Patient education
  • Shared decision-making
  • Same-day appointments
  • Telehealth

Team

  • PACT Primary Care Milford team, Not specified — Primary care providers

Insurance & Payment

Languages Spoken

  • English

FAQs

What are your hours?

Monday–Friday 8:30 am–5:00 pm; closed 12:00–1:00 pm for lunch.

Where is PACT Primary Care located?

1622 Boston Post Road, Milford, CT 06460.

How can I book an appointment?

Call us to book an appointment.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Chamber of Commerce: 2.9 out of 5 stars (31 reviews)

Patients praise

  • Highly personalized and compassionate care from specific physicians
  • Thoroughness in reviewing medical history and performing exams
  • Professionalism and friendliness of some staff members
  • Ease of scheduling and short wait times for some patients

Common complaints

  • Difficulty reaching the office via phone and scheduling appointments
  • Concerns regarding billing practices and unexpected costs
  • Reports of perceived lack of responsiveness or care from certain providers/staff
  • Communication issues between different departments or offices within the organization

"They don't to care about u. Won't even give u a referral when they don't have answers. ... I wouldn't send my worst enemy there!"

Chamber of Commerce review

"For the first time in 30+ years I feel like I have found a doctor who actually listened to my concerns. She went line by line through my medical history and my family history."

Patient testimonial on Physicians Alliance of Connecticut website

"took me 3 months to get an appt here just because no one picked up the phone to make my appt."

LocalityBiz review regarding PACT office experience

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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