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About

Summary: PACT (Physicians Alliance of Connecticut) is a multi-specialty medical group in southern Connecticut, led by more than 100 physician members and over 35 staff. It operates to preserve and grow independent private practices by providing extensive management services through its MSO, allowing member practices to maintain autonomy while enjoying the benefits of a larger organization. Headquarters are in Branford, CT, with 3 offices in the Branford area. The organization focuses on excellence, safety, and quality in private-practice patient care. Note: The provided material highlights Branford as HQ and general PACT structure; it does not specify a Milford, CT primary care location. For Milford-specific primary care details, you may need to consult the PACT website or contact their office directly at info@pactmd.com or (203) 488-7228.

Clinic Type

Pulmonary Disease

Address

1622 Boston Post Road, Milford, CT 06460

Phone

203-488-7228

Email

dmontesi@pactmd.com

Opening Hours

Monday–Friday 8:30 am–5:00 pm (Lunch 12:00–1:00 pm); Closed weekends

Telehealth

Available

Services Offered

  • Comprehensive Primary Care Services
  • Preventive care
  • Wellness promotion
  • Chronic disease management
  • Continuity of care
  • Patient education
  • Shared decision-making
  • Telehealth
  • Same-day appointments
  • Collaborative care with specialists
  • Flexible scheduling

Insurance & Payment

Languages Spoken

  • English

FAQs

What are the hours?

Monday–Friday 8:30 am–5:00 pm; closed 12:00–1:00 pm for lunch.

Is telehealth available?

Yes, telehealth services are offered.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Chamber of Commerce: 2.9/5 stars (31 reviews)
  • Yahoo Local: 5.0/5 stars (Not explicitly totalized, but includes recent positive individual feedback)

Patients praise

  • Physicians praised for being thoughtful, compassionate, and smart
  • Positive experiences with prompt appointment availability and staff accommodation
  • Personalized care and effective health issue management reported by some patients

Common complaints

  • Reports of perceived lack of care or attention from some providers
  • Concerns regarding medical procedures or outcomes in related departments (e.g., gastrointestinal)
  • General dissatisfaction with office responsiveness or communication in some instances

"Dr Ela Eris and her staff are wonderful. She's thoughtful, compassionate, smart and very balanced in her recommendations. Her staff are all really pleasant and helpful."

Yahoo Local review

"I wouldn't send my worst enemy there! That goes for the west haven, guilford and gastrointestinal office as well!"

Chamber of Commerce review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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