South Shore Internal Medicine Associates
Primary Care • Milton, MA
About
South Shore Internal Medicine Associates, Inc. is a private, multi-specialty medical group based in Milton, Massachusetts. They provide primary and subspecialty care and operate four offices in Milton, MA. The practice employs about 5 people and collaborates with local specialists and hospitals. Key contact: 617-698-8855 or 617-224-1007. Website: internalmedicine.com. Notable details: US-based with a small footprint, low monthly visits (roughly 1,439), and a focus on community healthcare. Office locations are centered at 100 Highland St, Milton, MA 02186 (Suite 300).
Clinic Type
Primary Care
Address
100 Highland St, Ste 300, Milton, MA 02186
Phone
617-698-8855
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Opening Hours
Monday – Friday 9:00am – 5:00pm
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What services are offered?
Primary Care and quality sub-specialty care in collaboration with Beth Israel Deaconess Medical Center.
Who is affiliated with the hospital system?
Affiliated with Beth Israel Deaconess Hospital Milton.
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What Patients Say
Overall sentiment across review platforms: mixed
- Yelp/MapQuest aggregate: 3.0 out of 5 (on Yelp) (13 reviews)
- BestProsInTown: Not specified (mixed feedback) (40 reviews)
Patients praise
- Highly regarded, knowledgeable, and caring physicians
- Some long-term patients report positive experiences over many years
- Appreciation for effective diagnosis and successful treatment outcomes
- Professionalism of certain individual doctors mentioned by name
Common complaints
- Difficulty reaching the office via telephone (long wait times, disconnected calls)
- Complaints regarding administrative and front-desk staff interactions
- Issues with appointment scheduling and responsiveness to follow-up requests
- Perceived lack of professional customer service or empathy in staff communication
"Great Doctors but you cannot get through to the phones. It was better years ago. ... Looking to go elsewhere due to her uncaring and appalling remarks after being with a great Rheumatologists Dr. Martens there for over 22 years."
— Patient review on LocalityBiz"The doctor is fine, but the support staff is terrible. I have been trying to get my prescription refilled for over a week."
— Patient review on Yelp via MapQuest"This office has been a Godsend for my mother who sees Dr Patel. The staff is very responsive to appointment requests , medication needs and all around kind to my mother."
— Patient review on LocalityBizSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Gordon M. Burke, MD - Beth Israel Deaconess Medical Center — Jul 11, 2025
- Dr. Gabriel Foster, MD - Cardiologist in Milton, MA | Healthgrades — Jun 15, 2026
- Beth Israel Deaconess Hospital–Milton Welcomes New Board ... — Nov 6, 2025
- Anthony, Marks, MD | South Shore Health — Jul 11, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Milton
Beth Israel Lahey Health (BILH) is a nonprofit integrated health system based in Cambridge, Massachusetts, formed in 2019 by the merger of Beth Israel Deaconess Medical Center and Lahey Hospital & Medical Center. It operates 11–13 hospitals across Massachusetts and New Hampshire (largest in MA by hospital count) and offers a wide range of care including primary and urgent care, hospitals, elder and behavioral health, hospice, community health centers, and related services. Kevin Tabb, MD, serves as CEO. BILH emphasizes research, education, and professional training, with a portfolio of affiliated physician practices and hometown care networks. Specific Milton-area primary care options are part of BILH Primary Care, which highlights local care delivery and initiatives such as the DAISY Award for outstanding nursing. If you’re seeking Milton-based primary care at Beth Israel Lahey Health, you would connect with BILH Primary Care through their Cambridge/MA network to locate Milton-affiliated offices or clinics within their system.
Beth Israel Deaconess Hospital–Milton (BID Milton) is a nonprofit, community hospital located in Milton, Massachusetts. Key facts: - History and status: Formerly Milton Hospital; part of Beth Israel Lahey Health. Opened in 1903. - Size and operations: 102 beds; around 5,335 inpatient discharges (2022); total revenues about $136 million with a operating deficit of ~$14 million in 2022. - Services: Comprehensive care including emergency department, general surgery, orthopedics, non-invasive cardiology, gastroenterology, urology, women's health, and other medical and surgical services. - Facilities: Main campus at 199 Reedsdale Road, Milton, MA 02186 (HQ) with multiple offices; also listed with a presence in Canada (Milton, Ontario). - Contact and presence: Private nonprofit hospital; part of BID Milton network; contact via main lines listed by the facility. - Net recall: Known as BID Milton (Milton Hospital historically).
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