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About

Beth Israel Deaconess Hospital–Milton (BID Milton), formerly Milton Hospital, is a nonprofit, mid-size community hospital in Milton, Massachusetts. Key points relevant to urology: - Services: Offers general surgical care and urology among a broad range of medical services. Noted specialties include robot-assisted surgery, general surgery, and urology. - Size & scope: 102 beds; part of Beth Israel Lahey Health. In 2022, revenues were $136 million with a operating deficit of $14 million. - Contact & location: HQ at 199 Reedsdale Road, Milton, MA 02186. Main phone lines available on the BID Milton site. - Leadership: Includes a Medical Director for various departments; the CEO is Rich Fernandez. - Accessibility: Emergency department available; hospital emphasizes patient care, inclusiveness, and community benefits. If you need specifics on urology services (clinic locations, appointment availability, robotic procedures, or appointment scheduling), I can pull those details or guide you to the exact BID Milton urology program page.

Clinic Type

Urology

Address

199 Reedsdale Road, Milton, MA 02186, US

Phone

1-781-744-5554

Email

laureane_marquez@bidmilton.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Urology

Technology & Equipment

  • Minimally invasive and robotic surgical techniques
  • Robot-assisted surgery
  • Optilume Balloon
  • Holmium/Diode Laser Enucleation of the Prostate
  • Transurethral Resection (TURP) for BPH
  • Robot-Assisted Radical Prostatectomy
  • Laparoscopic Radical Nephrectomy
  • Robotic Nephroureterectomy
  • Robotic Pyeloplasty
  • Shock Wave Lithotripsy (SWL)
  • Percutaneous Kidney Stone Removal (PCNL)
  • Ureteroscopy with laser treatment
  • Flexible Ureteroscopy with Kidney Biopsy
  • Cystoscopy
  • MRI
  • CT
  • PET
  • Ultrasound
  • Biopsy
  • Blood tests
  • Urine tests

Team

  • Dr. Joanna Wang, D.O. (assumed from context) — Urologist
  • Dr. Shaun E. Wason, D.O. (assumed from context) — Urologist
  • Dr. Peter Chang, D.O. (assumed from context) — Urologist
  • Dr. Justin J. Gould, D.O. (assumed from context) — Urologist
  • Dr. James C. Lin, D.O. (assumed from context) — Urologist

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • U.S. News & World Report, Healthgrades, Hospital Compare: 87% overall patient satisfaction score; 73-87% patient experience ratings reported across various sources (81 ratings for hospital urologists (total); 76 reviews for specific urologist (Dr. Lin))

Patients praise

  • Professional expertise in procedures
  • Effective treatment of urinary conditions
  • Knowledgeable and thorough in specific interactions

Common complaints

  • Rushed appointments
  • Unprofessional or insensitive bedside manner
  • Concerns regarding staff communication and coordination
  • Difficulty scheduling appointments

"I had an excellent experience with a cystoscopy performed by Dr Gould. He made me feel comfortable and relaxed during the procedure."

Healthgrades review of Dr. Justin Gould

"This is one of the worst doctors I have ever came in contact with! James Lin was so insensitive he rushed through my cystoscopy exam and didn't even go over my results."

Healthgrades review of Dr. James Lin

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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