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About

Behavioral Health Services (BHS) in Milwaukee County focuses on providing mental health and related support within the county government. Current highlights include job opportunities and staffing updates within BHS and related County departments, such as: - Director of Outpatient Treatment Programs position currently open; application deadline June 29 (extended to July 8 in follow-up post). - Integrated Service Coordinator role sought, with preference for experience in Community Support Program and Behavioral Health Program Management. - Additional related county postings that support BHS goals include human services roles (e.g., Disability Benefits Specialists, Human Service Workers), as well as roles that support behavioral health administration and outreach. If you’re seeking employment with Milwaukee County’s Behavioral Health Services, monitor the Milwaukee County official site for current postings, deadlines, and application details.

Clinic Type

Mental Health and Behavioral Health

Address

2057 S 14th St, Milwaukee, WI 53204

Phone

(414) 257-7607

Email

press@milwaukeecountywi.gov

Opening Hours

24/7

Emergency Care

Crisis resources and clinics listed (MCFI Behavioral Health Crisis Resource Center, Access Clinic East, Access Clinic North, Milwaukee County Mental Health Clinic)

Services Offered

  • Behavioral Health Services
  • Adult Services
  • Wraparound Milwaukee
  • CARS – Community Access to Recovery Services
  • MHF/MCFI Behavioral Health Crisis Resource Center
  • Access Clinic East
  • Access Clinic North
  • Milwaukee County Mental Health Clinic

Team

  • BHS Administration, Mike Lappen — BHS Administrator

Insurance & Payment

Languages Spoken

  • English

FAQs

How to refer someone to BHS?

Call BHS's Community Access to Recovery Services (CARS) program at (414) 289-6085 or fill out the CARS referral form and fax to (414) 454-4242.

What are the hours of operation for the MCFI Behavioral Health Crisis Resource Center?

24/7 (phone-based crisis support).

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Google/Nursa: 1.5/5 (Google Ratings) (57 reviews)
  • HospitalStats.org: Poor (Overall Patient Rating) (N/A)
  • Birdeye (Mental Health Emergency Center): 2.1/5 (15 reviews)

Patients praise

  • Some individual staff members recognized as helpful and caring by specific patients

Common complaints

  • Perceived lack of empathy and poor staff communication
  • Dissatisfaction with treatment plans, diagnosis, and perceived over-medication
  • Concerns about facility cleanliness and environment
  • Reports of negative or dismissive staff interactions
  • Long wait times and perceived disregard for patient needs

"I would literally give them -10 stars if I could. I was in there for 3 months and they could never figure out a diagnosis or treatment plan..."

LocalGuideWorld User Review

"Harasses patients with bills for months; treats people like animals at a zoo behind that glass. Doctors and nurses... lacking basic empathy and are heartless..."

Birdeye User Review

"you all are godsend! I am so grateful for every one of you for saving and helping someone I care incredibly deeply about..."

Birdeye User Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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