Back & Spine Pain Specialists in Mineola, NY | NYSI
Orthopedics • Mineola, NY
About
Summary: New York Spine Institute (NYSI) is a private medical practice specializing in back, neck, and spine care with multiple locations in Long Island and the NYC tri-state area, including Mineola (Mineola/Mineola-area services listed under Long Island locations). They offer comprehensive spine and orthopedic services through a multi-specialty team, aiming to restore quality of life for patients with chronic pain and complex spinal conditions. NYSI operates 14 offices, employs about 22 staff, and reports annual revenue around $4 million. Contact: 516-357-8777.
Clinic Type
Orthopedics
Address
Mineola, NY
Phone
+118884446974
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- New York Spine Institute (company website): 4.6 out of 5 stars (based on 444 reviews) (444 reviews)
Patients praise
- Patients praised specific doctors for professionalism and compassion
- Some patients reported successful surgeries and relief from chronic pain
- Staff described as helpful by some long-term patients
Common complaints
- Long wait times for appointments and in-office visits
- Reports of rude or unprofessional front-desk staff
- Communication issues regarding appointment scheduling and doctor locations
- Allegations of difficulty getting procedures scheduled or performed
- Dissatisfaction with billing/refund processes
"Always a wonderful experience. Dr. Dean is fabulous along with the rest of the NYSI team."
— Demandforce/NYSI website review"Very rude and unprofessional staff, they scheduled appointments before the drs are scheduled to come in. 1-2 hour [waits] are considered normal."
— Trustindex.io review"Dr. Macagno is the Best doctor! Professional and compassionate. Honest and knowledgeable. Worth every star and about 10 more!!!"
— New York Spine Institute website testimonialSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Nkrumah Neurosurgery & Spine Brings World-Class Care to Mineola with New Flagship Location - PR.com — Nov 12, 2025
- Mineola board approves new neurosurgery practice, taekwondo school — Sep 12, 2025
- Spine, neurosurgery groups making moves in 3 weeks - Becker’s Spine Review — Nov 26, 2025
- Frank Ocasio, MD | North Shore Headache and Spine — Feb 23, 2026
- Nkrumah Neurosurgery & Spine Press Releases & News - PR.com — Nov 12, 2025
Information sourced from the clinic's website as of July 11, 2026.
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