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Clinic Type

Urology (multi-location group)

Address

—

Phone

7156841111, 9529276501, 7636846160, 6519996800, 6519996800, 5073343921, 6514804200

Email

dcarpenter@mnurology.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

—

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Allina Health Uptown Clinic): 4.2/5 (188)
  • Birdeye (Lyn-Lake Centers for WellBeing): 2.8/5 (63)
  • RateMDs (Associated Clinic of Psychology): 2.1/5 (5)
  • Healthgrades (Dr. Kristin Schwacha): 5.0/5 (2)

Patients praise

  • Compassionate, knowledgeable, and respectful bedside manner from specific healthcare providers
  • Positive experiences with nursing and support staff efficiency and friendliness at certain clinics
  • Strong communication and clear explanations of diagnosis and treatment options from doctors
  • Convenient access to specialized services such as pharmacy and lab work at select locations

Common complaints

  • Difficulties with administrative tasks and billing processes, including confusion over rates, insurance coverage, and high facility fees
  • Frustration regarding appointment scheduling, including long wait times and difficulty seeing specific providers when sick
  • Reports of poor communication, dismissive bedside manner, or feeling gaslit by medical staff
  • Issues with prescription management, including delays and errors in refills

"Dr. Penny provided me by far one of the most pleasant, comfortable, and informative appointments I've ever had with a doctor in my life. He listened... He explained every step on what was happening, why it was happening, and the result he hoped to see."

— Allina Health Patient Review

"I have had nothing but horrific experiences with ACP... They are the DMV of Pyschiatric care and due to a shortage of Psychiatrists in the area they don't seem to care. One of the larger concerns I've had is with prescription refills."

— Associated Clinic of Psychology Patient Review

"Incredibly frustrating. What I had expected to be a FREE 30-minute check-up costs me OVER $600 - AFTER insurance... The most frustrating part is the facility charge. WHY should I pay $431 for the ROOM which I sat in?!"

— Hennepin Healthcare Whittier Clinic Patient Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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HealthPartners (Bloomington, MN) is a nonprofit, integrated health care and health insurance system that operates with Park Nicollet Health Services as a partner. Based in Bloomington, it provides care, coverage, research, and education through its network, including in the Minneapolis area (Park Nicollet and affiliated services). The organization employs over 4,000 staff, partners with regional providers, and operates the combined HealthPartners/Park Nicollet network in Minnesota (and broader affiliations). If you’re looking for urology services, HealthPartners and Park Nicollet typically offer urology care within their hospital and clinic system and can help you find specialists, book appointments, or review insurance coverage through their Health Plan and care facilities.

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