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About

Summary: The page describes Rio Grande Regional Hospital in McAllen, TX, part of HCA Healthcare. It highlights that the hospital has served the Rio Grande Valley for over 30 years (since 1982) and offers high-quality, compassionate care with access to a patient portal, surgery preparation, patient financial resources, and patient rights and responsibilities. As an HCA facility, it benefits from the broader HCA Healthcare network. Additional context notes the hospital’s role as an ER and its employee count and revenue, but the content focuses on its healthcare services, affiliation with HCA, and patient resources. The page does not provide specific details about a “Diabetes Self Management” program. If you’re seeking diabetes self-management resources at Rio Grande Regional Hospital, you may want to check the hospital’s patient portal, diabetes education programs, or contact the hospital directly for diabetes care services within the HCA network.

Clinic Type

Diabetes Care

Address

Diabetes Management Center, a department of Rio Grande Regional Hospital, McAllen Medical Plaza, 222 East Ridge Rd., Suite #211, McAllen, TX 78503

Phone

(956) 632-6523

Email

Opening Hours

Monday through Friday — 8:00am to 5:00pm

Services Offered

  • Diabetes self-management
  • Diabetes education
  • Diabetes management
  • Diabetes self-management classes
  • Medical nutrition therapy
  • Blood glucose screenings
  • Hemoglobin A1C testing
  • Medication management including insulin training
  • One-on-one counseling with a certified diabetes care and education specialist

Technology & Equipment

  • Blood glucose monitoring
  • Hemoglobin A1C testing

Team

  • nurse practitioners

Insurance & Payment

Classes cost $20 each, All follow-up meetings are free

Languages Spoken

  • English
  • Spanish

Pricing

  • Diabetes self-management classes cost $20 each
  • Follow-up meetings are free

FAQs

What topics are covered in the diabetes self-management classes?

Classes cover weight control, understanding diabetes management needs, and prevention of long-term complications.

Are there classes available for gestational diabetes?

Yes, there are classes specifically for pregnant women with gestational diabetes.

How much do the diabetes self-management classes cost?

Classes cost $20 each and include a personalized meal plan and healthy lunch.

Who can participate in the diabetes self-management classes?

Adults, children, and expectant mothers; many services are available without a physician referral.

What is included after completing a class?

A follow-up by a staff member to address individual needs and goals; all follow-up meetings are free.

Awards & Accreditations

  • accreditation from the American Diabetes Association

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye / Google Aggregate: 4.3/5 (Birdeye) and 2.2/5 (Google rating reported by hospitalsandclinics.com)
  • MedicalRecords.com: 3.5/5 (197)
  • HCAHPS (reported): 3/5

Patients praise

  • High quality of clinical care and professional, caring behavior from physicians and nurses in specific departments (e.g., nursery, general care)
  • Recognition as a high-performing hospital for diabetes-related conditions and procedures
  • Appreciation for the convenience of location and comprehensive 24/7 emergency services

Common complaints

  • Concerns regarding hospital billing and payment practices (e.g., upfront payment demands, delayed refunds)
  • Negative experiences with specific staff members, such as perceived rudeness in the Emergency Room or unhelpful customer service at front desks
  • Issues with visitor protocols and communication regarding "special circumstances"
  • Criticism of online review management, with reports of potentially inflated or irrelevant reviews (e.g., spam) influencing overall ratings

"My daughter had a baby 8 weeks early very scary but everyone was great I give them a 10 +... one bad apple doesn't make the whole place bad the good has out weighed any bad..."

Birdeye Review

"I received excellent care at Rio Grande Regional. I really felt like their focus was on me and my daughters comfort. The Doctors and nurses would explain every process which gave me total piece mind."

MedicalRecords.com Review

"Know that St David’s will overbill up front and demand payment up front and then possibly take MONTHS to refund the overpayment..."

Birdeye Review (note: review mentions St David's, likely reflecting regional HCA system experiences)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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