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About

RGV Endocrine Center is a small private medical practice in McAllen, Texas, focused on endocrinology and metabolic health. Key points: - Specialties: Endocrinology with services in diabetes management and technology, thyroid disorders (including nodules), weight loss, PCOS, hypothyroidism, adrenal disorders, Cushing's syndrome, and related hormone/metabolic issues. - Services: Medical weight loss and comprehensive endocrine care. - Locations: Two offices in McAllen, TX (1400 E Ridge Rd and 1900 S Jackson Rd Ste 1). - Experience: Founded in 2018; currently a two-provider practice. - Contact: Phone numbers 956-307-3234 and 956-340-4222; website rgvendocrine.com. - Audience: Patients seeking endocrine evaluation, diabetes management, thyroid care, and weight-management solutions in the Rio Grande Valley. If you’re specifically looking for endocrinology, diabetes, thyroid, or hormone-focused care in the RGV area, this center offers integrated services and two local offices.

Clinic Type

Endocrinology

Address

1900 S Jackson Road, Suite 1, McAllen, TX 78503

Phone

956-340-4222

Email

Opening Hours

Monday–Friday 8:00 am–5:00 pm; Saturday Closed; Sunday Closed

Telehealth

Not specified

Emergency Care

Not specified

Services Offered

  • Endocrinology
  • Diabetes
  • Thyroid
  • Hormone
  • Weight Loss
  • Infertility care
  • Hair loss treatment
  • Insulin pump management
  • On-site insulin pump clinic
  • Diabetes management quality program (Bridges to Excellence)

Technology & Equipment

  • On-site insulin pump clinic
  • Insulin pump training
  • Bridges to Excellence for diabetes management
  • PRP injections for hair growth
  • LightStim red light treatment
  • Fibroblast growth factor treatments

Team

  • Gloria Ortiz, MD, FACE, ECNU, Board Certified in Internal Medicine, Endocrinology, & Obesity Medicine — Endocrinology, Diabetes, Thyroid, Hormone & Weight Loss Specialist

Insurance & Payment

  • Most major insurance plans

Site states acceptance of most major insurance plans; no specific insurers listed.

Not specified

Financing: Not specified

Savings plan: Not specified

Languages Spoken

  • English
  • Spanish

Pricing

  • Not disclosed

Current Offers

New patient offers

FAQs

What conditions does RGV Endocrine Center treat?

Endocrine disorders including adrenal disorders, thyroid disease (e.g., Cushing’s syndrome, hypothyroidism, Hashimoto’s disease), high cholesterol, osteoporosis, PCOS, diabetes, infertility, and weight loss.

What services does RGV Endocrine Center provide?

Endocrinology, diabetes management, thyroid care, hormone and weight loss services, on-site insulin pump clinic, PRP injections, LightStim red light treatment, and specialized hair loss treatments.

Do they treat adrenal disorders and thyroid disease?

Yes, they treat adrenal disorders and thyroid diseases, including conditions such as Cushing’s syndrome, hypothyroidism, and Hashimoto’s disease.

Is the clinic certified for diabetes management?

Yes, the clinic is certified by Bridges to Excellence® for diabetes management.

Where is the clinic located?

1900 S Jackson Road, Suite 1, McAllen, TX 78503.

What are the office hours?

Monday through Friday 8:00 am to 5:00 pm; Saturday and Sunday closed.

Commitments

  • Not specified

Awards & Accreditations

  • Bridges to Excellence® certification for diabetes management
  • Bridges to Excellence® for diabetes management

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Official Company Website: 4.94/5 (on company website) (688 reviews)
  • Birdeye: 4.9/5 (958 reviews)
  • PeptideIQ: 4.7/5 (20 reviews)

Patients praise

  • High physician and PA attentiveness and professional care
  • Positive feedback on medical expertise, particularly regarding thyroid, diabetes, and endocrine health
  • Clean office environment and availability of modern technology
  • Convenient access to telehealth and quick appointment availability

Common complaints

  • Negative billing experiences and administrative issues
  • Reports of staff incompetence regarding billing and insurance processing
  • Regulatory action by CMS regarding CLIA certification limitation for cortisol testing (December 2024)

"If you’re pregnant and high risk due to your autoimmune disorder, avoid this place because they will deny you blood work for an unpaid balance of $19 from 2024."

Birdeye review

"Dr. Ortiz as always very attentive. She listens and explains about my health in detail. She is very friendly and welcoming."

RGV Endocrine Center Testimonials page

"The worst medical practice I've ever been to. Completely incompetent staff. The woman in billing could not figure out how to properly bill my insurance..."

Yelp review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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